Senior Loan Counselor
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Loan Counselor responsible for collecting on delinquent loans and counseling borrowers on loss mitigation options. Manage payment schedules and communicate with borrowers effectively.
Responsibilities:
- Contact delinquent customers to collect and reestablish a payment pattern
- Negotiate or renegotiate payment schedules to avoid foreclosure
- Approve and calculate short term repayment plans
- Ensure adherence to regulatory requirements for collections process
- Work with internal/external staff and investor contacts to maximize potential for collection
- Work directly with investor contacts to complete requested tasks
- Take part in investor conference calls
- Become familiar with loss mitigation practices and how they apply to default operations
- Assist borrowers with completing financial packages
- Advise borrowers of potential consequence of foreclosure or bankruptcy
- Maintain servicing system with appropriate default holds and codes
- Attend all training sessions for department
- All other duties as assigned by management
Requirements:
- High school diploma (or equivalent) required
- Previous experience in mortgage loan servicing desired
- Previous experience in collections and/or default servicing desired
- Previous experience in loan counseling with MSP required
Similar Jobs
Clinical Counselor, Wounded Warrior/Navy Gold Star
Virtual Clinical Counselor providing non-medical counseling services to Navy Wounded Warrior and Gold Star individuals. Delivering support remotely while maintaining flexible hours during specified timeframes.
Retirement Counselor
Retirement Counselor providing financial education and assistance to retirement plan participants. Supporting investment advisory services and collaborating with Benefits Center teams.
Seasonal Benefit Counselor
Benefit Counselor providing expert advice to clients' employees about core and voluntary benefits and helping them understand their benefits. Ensuring employees make informed benefit decisions with detailed guidance.
Bi-Lingual Credit Counselor
Bi-Lingual Credit Counselor helping clients with financial planning via phone conversations. Required to assist in creating personalized financial solutions and guidance.
Elementary School Counselor, K4-6
Counselor focusing on student success in academics and career readiness. Working remotely while providing essential guidance in a virtual educational setting.
Admissions Counselor
Admissions Counselor guiding prospective students through the admissions process at Campus. Building trust and rapport via phone, text, and email in a fully remote role based in the Phoenix area.
Senior Consultant, Change Management
Senior Consultant specializing in Change Management for pm result consultancy. Focused on complex consulting projects and team development across various industries.
Tele-Behavioral Health Counselor
Tele-Behavioral Health Counselor supporting Native communities by delivering remote telehealth services. Collaborating with tribal health organizations to improve health outcomes in rural settings.
High School Guidance Counselor
High School Guidance Counselor promoting student success at Ohio Digital Learning School. Engaging in academic counseling and implementing comprehensive school counseling programs under K12.
Medical Assistant, Care Counselor
Medical Assistant supporting patient engagement and health status monitoring for a healthtech company. Prioritizing patient confidentiality and efficient communication in a remote setting.
Medisch Adviseur Transmuraal
Medisch Adviseur Transmuraal working on health products and supporting professionals in home care and hospitals. Join Essity Health & Medical's Clinical Selling Team.
Self-employed Consultant
Self-employed advisor promoting tailored natural cosmetic programs while collaborating with beauty coaches. Requires strong social skills and team cooperation.
Admissions Counselor
Admissions Counselor at ICL Academy responsible for guiding families through the enrollment process. Engaging with prospective students and parents to provide essential information and assistance.
Conseiller de vente à distance
Senior Sales Advisor supporting business growth for French entrepreneurs. Engaging with business leaders to analyze growth challenges and provide tailored advice.
Assistant Professor, Counseling
Assistant Professor providing professional leadership and high-quality clinical instruction to counseling students. Guiding them through their transformational journey from student to caregiver at West Coast University.
Insurance Solutions Advisor – Independent
Independent insurance advisor supporting clients on their insurance needs while building a strong freelance network in France. Join a motivated and structured team.
Insurance Counselor II – Centralized
Insurance Counselor role at DaVita providing education on health insurance options and implications. Supporting dialysis patients in navigating their insurance needs and managing healthcare.
School Counselor
School Counselor fostering social and emotional development at Virtual Preparatory Academy of Arizona. Collaborating with staff and families to maintain student graduation and career plans.
Bilingual Helpline Counselor – Care Consultant
Bilingual Care Consultant providing support for Alzheimer’s-related issues via a 24/7 Helpline, utilizing SFBT techniques and offering compassionate guidance. Must be bilingual in English and Spanish.
Helpline Counselor, Care Consultant
Provide compassionate support as a Helpline Counselor for individuals facing Alzheimer’s issues. Assist with crisis intervention and education about Alzheimer’s progression while working remotely.