Senior Manager, GTMA Analysis and Compliance
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Job Description
Senior Manager leading the GTMA System Analysts and Compliance team at Twilio. Overseeing Salesforce platform administration, data governance, and process standardization.
Responsibilities:
- Lead and mentor a team of analysts with various degree Business analysis, Domain expertise, Data analysis, Salesforce admins and Salesforce Development skillsets, various degrees of seniority and globally located.
- Build Vision, Strategy, OKRs and scalable operational frameworks including team best practices for the Analysis and Compliance team.
- Run SOX Controls and Compliance as a product. Build champions in the team and Incorporate in in PDLC/ SDLC Cycle.
- Influence senior leadership on GTM process standardization and transformation strategy.
- Manage vendor relationships and external consultants when applicable.
- Drive organizational readiness for AI-enabled GTM operations and automation.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field.
- 10+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations
- 5+ with a significant focus on sales automation or sales technology.
- 5+ with a significant focus on people management.
- Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment.
- Highly analytical with a data-driven approach to problem-solving and decision-making.
- Ability to think strategically and translate complex or ambiguous concepts into actionable plans.
- Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels.
- Expertise in sales automation tools and platforms (e.g., Salesforce, Conga, Sales Engagement Platforms like Outreach/Salesloft etc.) is highly desirable. Experience with implementation or optimization of these systems is a strong plus.
- Familiarity with productivity AI tools (NotebookLM, Gemini, Glean, Claude Cowork etc), Business/data analysis tools.
Benefits:
- Competitive pay
- Generous time off
- Ample parental leave
- Wellness leave
- Healthcare
- Retirement savings program
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