Senior Manager, People Strategy and Execution
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Job Description
Senior Manager leading strategic People initiatives, governance, and operational excellence for Teladoc Health’s virtual-care business. Driving cross-functional execution, process improvement, transformation, and M&A readiness.
Responsibilities:
- Lead execution of strategic People initiatives and complex cross-functional programs
- Maintain project plans, milestones, risks, dependencies, action items, and governance documentation
- Develop executive-ready dashboards, status reports, and governance updates
- Facilitate governance routines and operational reviews
- Identify, prioritize, and lead process improvement initiatives across the People function
- Develop and maintain SOPs, templates, governance tools, reporting frameworks, and operational playbooks
- Improve efficiency, scalability, employee experience, and execution consistency
- Use metrics, stakeholder feedback, and lessons learned to drive sustainable improvements
- Partner with HR, Legal, Finance, Technology, Operations, and business stakeholders
- Facilitate governance forums, leadership reviews, and readiness discussions
- Influence outcomes without direct authority
- Support integration, transformation, and organizational change initiatives
- Coordinate readiness activities, communications, documentation, and execution support
- Capture lessons learned and improve future readiness practices
Requirements:
- 7+ years of progressive experience in project management, governance, operational excellence, business operations, HR operations, transformation, consulting, vendor governance, or related disciplines
- Demonstrated success building processes, governance routines, operating cadences, or scalable operational frameworks
- Experience facilitating governance reviews, business reviews, executive updates, or strategic planning discussions
- Experience driving process improvement and operational excellence initiatives
- Strong project and program management expertise
- Strong stakeholder management, facilitation, and executive communication skills
- Ability to build structure and clarity in ambiguous environments
- Strong analytical, planning, and execution capabilities
- Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future
Benefits:
- Performance bonus eligibility
- Benefits subject to eligibility requirements
- Flexible Vacation Policy
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- Inclusive benefits program centered around employees and families
- Career development opportunities
- Equal opportunity and inclusive workplace
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