Senior Operations Manager, Optimization
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Job Description
Senior Operations Manager improving data, processes, and systems for the National Wildlife Federation. Supporting conservation programs through operational analysis, cross-functional leadership, and strategic recommendations.
Responsibilities:
- Develop operational performance metrics with teams across NWF
- Help teams visualize data to identify resource risks and opportunities
- Analyze data and provide insights for strategic operational decisions
- Report program operational health and performance to leadership
- Collaborate with teams to map processes and identify pinch points
- Identify process improvements and help program operations teams implement them
- Train program operations leaders on new processes and systems
- Develop resources to institutionalize best practices
- Lead teams in solving complex and/or urgent operational issues
- Provide surge support for budget and grant management
- Write guidance documents, map processes, analyze data, and strategize to support leadership decisions
- Lead cross-functional teams with minimal support and present recommendations to leadership
- Collaborate with Finance, Philanthropy, Legal, Human Resources, Accounts Payable, and program leaders
Requirements:
- Bachelor's degree or equivalent years of experience in a relevant field, such as business administration or finance
- 7+ years of relevant experience in financial management, operations, or administration, preferably in a nonprofit setting
- Federal grant management is a plus
- 2+ years of experience managing others through direct or indirect authority
- Adaptability to changing priorities and new processes and software programs
- Strong project management skills while collaborating across multidisciplinary teams
- Ability to analyze datasets, synthesize data, and present findings to leaders
- Clear communication and ability to distill complex technical concepts into layperson language
- Experience collecting and synthesizing information from teams while minimizing burden
- Positive, solutions-oriented changemaker attitude
- High proficiency in Microsoft Office, including Word, PowerPoint, and Outlook
- Advanced ability to write formulas and manipulate data in Excel
- Experience with Smartsheet, Airtable, or other project management tools is a plus
- Commitment to NWF values, environmental justice, equity, responsibility, empathy, inclusivity, and mission focus
- Passion for and commitment to NWF’s mission
- U.S. citizenship or valid work authorization to work in the U.S.
- Successful background check if selected
- Approximately 2–3 trips per year, with 2–4 nights per trip
Benefits:
- Flexible scheduling
- Work-life balance and family-friendly atmosphere
- Paid time off: vacation starting at three weeks accrual based on a full-time schedule
- Unlimited wellbeing time for physical, spiritual, emotional, cultural, religious, or financial wellbeing for yourself, a partner, or family member, including pets
- 11 holidays
- Paid winter break from December 25 to January 1
- Up to 16 weeks of fully paid Family and Medical Leave
- Low-cost health, dental, and vision insurance options
- Outpatient mental health covered at in-network rates
- Therapist available at no cost
- Pet insurance and discount perk program
- Annual wellbeing allowance
- Retirement plan with immediate match and vesting
- Annual year-end retirement contribution
- Tuition reimbursement
- Adoption and surrogacy assistance
- Pet adoption stipend
- Student loan management
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