Senior Sales Engineer – Major Accounts
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Job Description
Senior Sales Engineer designing broadband and cloud solutions for Calix, whose Calix One platform helps CSPs simplify operations and grow. Advising major accounts and supporting technical sales across North America.
Responsibilities:
- Manage assigned Tier 2 Major Accounts to foster business relationships and support revenue growth
- Identify and cultivate new opportunities within assigned accounts
- Establish trusted relationships with technical staff and senior management
- Architect and deliver broadband and cloud solution designs aligned with client requirements
- Lead advanced solutions for customer engagement, network analytics, operational automation, and applicable AI-driven initiatives
- Integrate cloud SaaS offerings with customer BSS/OSS environments
- Assist customers with configuration and testing of hardware and software platforms in lab, field trials, and production networks
- Deliver technical presentations and demonstrations to technical staff, senior management, and C-level executives
- Support RFI and RFP preparation and responses
- Represent the company by sharing solution expertise and tracking industry technologies and trends
- Collaborate with cross-functional teams on product, education, training, testing, and demonstration enhancements
- Partner with Sales on technical presentations and strategic account planning
- Develop and refine solution playbooks, interop guides, and best practices for Tier 2 Major Accounts
- Travel within North America up to 50% to support customer engagements
Requirements:
- Bachelor’s degree in Electrical Engineering, Computer Science, or related field (BSEE or BSCS preferred)
- Experience working with Tier 1 and 2 service providers or Open Access service providers is highly desirable
- Industry certifications such as Wi-Fi, MEF, Cisco, Juniper, or Cloud Computing Professional Certification are a plus
- Strong familiarity with Layer 2 and Layer 3 broadband access network architectures and fiber-based broadband access systems, including XGS-PON and GPON
- Knowledge of Wi-Fi technology and in-home network solutions, including Wi-Fi 6, Wi-Fi 7, and mesh networking
- Understanding of service provider network architecture and technologies, including BNG, MPLS, L2/L3 access, and photonic transport
- Proficiency with BGP, OSPF, ISIS, SR, and L2/3 VPN transport functions
- Experience with broadband CPE management protocols and standards: TR-069/CWMP, TR-369/USP, TR-181, TR-098, and TR-157
- Working knowledge of systems integration technologies such as RESTful APIs and JSON
- Familiarity with cloud-based SaaS, software-defined networking, and AI/ML frameworks
- Demonstrated customer engagement and relationship management ability
- Excellent interpersonal, presentation, written communication, and public speaking skills
- Ability to synthesize complex issues into actionable solutions
- Proactive self-starter and effective change agent
- Strong work ethic, determination, integrity, and urgency
- Willingness and ability to travel within North America up to 50% of the time
- Valid driver’s license required
Benefits:
- Remote-based position
- In-person meeting as part of the recruitment and hiring process
- Benefits information provided via employer link
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