Senior ServiceNow Developer
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Job Description
Senior ServiceNow Developer creating complex ServiceNow applications at Verdantas. Engaging in project leadership and technical guidance while enhancing workflows and integrations.
Responsibilities:
- Design and develop complex ServiceNow applications, including custom scoped apps, modules, and advanced configurations
- Build and enhance workflows, Flow Designer flows, business rules, UI policies, client scripts, Script Includes, and custom widgets
- Develop integrations with external systems using REST/SOAP APIs, MID Server, IntegrationHub, and automation tools
- Implement and maintain ITSM processes (Incident, Problem, Change, Request, CMDB) and extend into ITOM, ITAM, HRSD, and CSM as needed
- Configure and maintain Service Portal/Employee Service Center interfaces, catalog items, and record producers
- Provide architectural guidance on ServiceNow design, performance standards, and long-term platform strategy
- Ensure code quality through peer reviews, reusable code patterns, and best-practice implementation
- Maintain platform security, ACLs, roles, and data protection policies
- Manage update sets, system migrations, and release planning across non-prod and production instances
- Support CMDB architecture, data model design, and CI class normalization
- Collaborate with infrastructure teams to ensure accurate CI data and integration health
- Lead technical implementation efforts for new modules and cross-functional ServiceNow projects
- Partner with process owners to translate business needs into functional and technical requirements
- Provide mentorship to junior developers and administrators
- Perform system testing, future automated testing, validation, and regression review
- Assist in resolving advanced platform issues, defects, and integration problems
- Ensure change management practices are followed for all platform deployments
Requirements:
- ServiceNow Certified System Administrator (CSA)
- 5-7+ years of ServiceNow development experience in medium-to-large enterprise environments
- Strong proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow scripting best practices
- Hands-on experience with: ITSM Suite (Incident, Problem, Change, Request); CMDB & Discovery; IntegrationHub & API integrations; Service Portal development
- Deep knowledge of ServiceNow data structures, ACLs, roles, and security models
- Experience working in Agile/Scrum development cycles
- Strong analytical, documentation, and communication skills.
Benefits:
- Flexible Work Environment
- Paid Parental Leave
- Medical
- Dental
- Vision
- Life and AD&D Insurance
- Short-Term and Long-Term Disability
- 401(k) with Company Match
- Paid Time Off + Holidays
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