Solutions Engineer – Splunk
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Job Description
Solutions Engineer helping Cisco customers use Splunk products to investigate, monitor, analyze, and act on data. Translating technical solutions into business value alongside sales teams.
Responsibilities:
- Become familiar with the Splunk product line through observatory sessions with tenured Solutions Engineers
- Partner with tenured Solutions Engineers while they work
- Shadow customer calls
- Assist with presentation development, workshops, and technical concept proof events
- Meet weekly with the team, manager, and mentors to discuss learning
- Develop presentation skills and prepare to present technical concepts to customers
- Discover and understand customer needs
- Collaborate with peers to develop a knowledge resource for incoming Solutions Engineers in training
- Evangelize Splunk products and services to customers
- Serve as the technical member of the Customer Account Team and trusted advisor to customers and Sales Representatives
- Collaborate with the Splunk team to identify solutions for important customer business scenarios
- Translate technical concepts for business audiences
Requirements:
- 3–5 years of full-time work experience in any industry
- Strong communication and presentation skills
- Interest in cloud technology, analytics, and data
- Passion for learning and experimenting with mechanical or software technology
- Ability to understand customer needs and translate technical concepts for business audiences
- Record of meeting and exceeding success criteria in previous roles
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses may be available for non-sales roles
- Performance-based incentive pay for employees on sales plans
- Professional growth and learning opportunities
- Global network of thinkers, doers, experts, and curious creators
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