Solutions Engineer – Splunk
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Job Description
Solutions Engineer helping Cisco customers use Splunk’s data analytics and monitoring platform. Translating technical solutions for business needs and supporting customer sales engagements.
Responsibilities:
- Become familiar with the Splunk product line through observatory sessions with tenured Solutions Engineers
- Partner with a tenured Solutions Engineer while they work
- Shadow customer calls
- Assist with presentation development, workshops and technical concept proof events
- Help account teams move customers toward closing sales
- Meet weekly with the team, manager and mentors to discuss learning
- Develop presentation skills and prepare to present technical concepts to customers
- Discover and understand customer needs
- Collaborate with peers to develop a knowledge resource for incoming Solutions Engineers in training
- Evangelize Splunk products and services to customers
- Serve as the technical member and trusted advisor of the Customer Account Team
- Translate Splunk technology for business audiences and help identify solutions for customer business scenarios
Requirements:
- Interest in connecting people and business through technology
- Ability to express yourself and communicate with people
- Interest in cloud technology, analytics and data
- Passion for learning and ability to thrive in exciting environments
- Curiosity and willingness to tinker with mechanical or software technology
- Motivation to help people solve complex puzzles
- Ability to learn the Splunk product line
- Ability to develop and deliver presentations of technical concepts to customers
- Ability to discover customer needs
- This job description does not apply for employees in Austria, Belgium, France, Germany and the Netherlands
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses for non-sales roles, subject to Cisco’s policies
- Performance-based incentive pay for employees on sales plans
- Professional development and mentoring through observatory sessions, team meetings and mentors
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