Strategic Account Manager – Healthcare
Posted 104ds ago
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Job Description
Strategic Account Manager leading healthcare accounts for KBS. Engaging clients and driving account growth with a focus on service delivery and satisfaction.
Responsibilities:
- Manages and leads a group of Strategic Account Managers (SAMs) in customer engagement and retention for the assigned group of healthcare customer accounts.
- Designs, with senior management, the SAM strategic account plan(s) to align strategy and tactics for current accounts.
- Drives the group’s financial performance to achieve account growth.
- Ensures effective customer engagement and ongoing collaboration with internal departments and functions to deliver consistent customer support and overall customer satisfaction.
- Hires, trains, and develops staff to achieve their individual performance goals.
- Lead the SAM group in the attainment of assigned sales quotas and expectations for profitability.
- …
Requirements:
- 7-10 years of strategic account management experience in a business-to-business environment
- Experience with janitorial services in healthcare/medical settings
- 5+ years leading strategic healthcare accounts or enterprise healthcare client engagements
- 2 years’ experience successfully leading and or managing related sales team performance
- Strategic planning
- Sales software, CRM/ERP (Salesforce, etc.), and related technology
- MS Office applications and tools
- Familiarity with Healthcare regulatory requirements (CDC, OSHA, CMS, Joint Commission).
- Emergency response and preparedness background
- Bachelor's degree or equivalent business experience required
- Healthcare credentials (CHESP, CIC, CHFM, etc.) preferred
Benefits:
- medical, dental, vision, prescription drugs, and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability – Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics



















