Talent Acquisition Operations Specialist
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Job Description
Talent acquisition operations specialist managing candidate onboarding, background checks, hiring documentation, and ATS processes. Supporting TaskUs, an outsourced digital services and customer experience provider.
Responsibilities:
- Coordinate, administer, and complete background checks, pre-employment medical requirements, job offers, and hiring/contracting activity across multiple clients within required SLAs
- Engage directly with candidates throughout the onboarding journey using multiple channels
- Communicate job offers correctly and support candidates with hiring and onboarding in the ATS
- Ensure timely return of required documentation and information
- Provide advice and guidance on identification, right-to-work, and payroll documentation requirements
- Identify process optimization opportunities and implement strategies to improve onboarding efficiency and effectiveness
- Review and refine recruitment workflows, tools, and technologies
- Administer and maintain the ATS, including accurate data entry, system updates, and data privacy compliance
- Train and support recruiters and hiring managers in effective ATS usage
- Develop and maintain recruitment metrics and analytics reports
- Analyze trends and provide actionable insights to stakeholders using data-driven approaches
- Coordinate relationships with payroll, background check, relocation, and other talent acquisition service vendors
- Ensure compliance with labor laws, regulations, company policies, and talent acquisition best practices
- Support creation of training materials, workshops, and resources for recruiters, hiring managers, and stakeholders
- Provide ongoing process support and guidance
- Participate in process improvement and automation projects
- Support collation and presentation of information and documentation for internal, client, or regulatory audits
Requirements:
- Proven experience in Recruitment Operations, HR Operations, or a similar role
- Proven experience of onboarding, including management of hiring/contract activity, essential onboarding documentation, and background checks
- Ability to adapt to a fast-paced, volume-based, dynamic environment
- Familiarity with applicant tracking systems (ATS)
- Proficiency in utilizing HR software and reporting tools
- Experience utilizing spreadsheets to track activity
- Strong communication, interpersonal, and influencing skills
- Strong attention to detail, organization, and problem-solving abilities
- Understanding of employment laws, regulations, and compliance best practices
- Experience with process improvement methodologies
- Commitment to continuous improvement
Benefits:
- Competitive industry salaries
- Comprehensive benefits packages
- Employee well-being support
- Inclusive environment
- Internal mobility opportunities
- Professional growth opportunities
- Reasonable accommodations during the hiring process
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