Technical Account Manager, French-Speaking
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Job Description
Enterprise Mobility Consultant maintaining relationships with Enterprise customers and providing technical consultancy. Involves quarterly reviews and training on SOTI products.
Responsibilities:
- Responsible for developing and maintaining a strong relationship with Enterprise customers
- On-board Enterprise customers presenting benefits and how to access them
- Deliver Quarterly Business Reviews including product roadmap
- Provide ad-hoc technical consultancy
- Create and maintain Business Profile containing personalised network diagrams
- Contribute towards the creation of Webinars on a range of topics
- Undertake Discovery Calls for your Enterprise customers
- Hold requirement gathering sessions with customers
- Contribute towards the development and maintenance of documentation
- Create and maintain Knowledge base documents
Requirements:
- Minimum 4+ years in advanced technical positions
- Strong interest in mobility
- Solid understanding of leading and emerging mobile technologies
- Working knowledge of Android, Apple & Windows Operating Systems
- Excellent problem solving, problem resolution & analytical skills
- Ability to comprehend and explain complex technical concepts
- Experience in technical documentation
- Ability to train a variety of audiences on the use of SOTI software
- Fluency in English and any other languages are a plus.
Benefits:
- The People - Our people are our most important resource.
- The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line.
- The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects.
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