Technical Field Sales Expert
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Job Description
Technical Sales Engineer for Morgan Advanced Materials, selling electrical carbon products to industrial customers across the US. Combining equipment expertise, site visits, territory growth, and customer solutions.
Responsibilities:
- Develop new business opportunities and identify potential customers across the territory
- Manage and grow existing customer relationships through regular site visits and technical support
- Promote Morgan's electrical carbon products, including carbon brushes, brush holders, slip ring assemblies, and related solutions
- Conduct equipment inspections, collect performance data, and provide recommendations to improve reliability and operating efficiency
- Build and maintain a sales pipeline through CRM activity and territory planning
- Prepare proposals, quotations, contract discussions, and commercial recommendations
- Deliver product presentations, technical reviews, and customer meetings
- Support customers after installation or purchase to ensure satisfaction and long-term success
- Monitor market activity and competitor movements to identify opportunities to increase market share
- Collaborate with engineering, product management, quality, customer service, and operations teams
- Maintain accurate visit reports, opportunity tracking, and sales forecasts
- Contribute ideas to improve sales processes, customer engagement, and business growth
- Travel approximately 75% throughout the assigned territory
Requirements:
- 3-5 years of technical sales experience within industrial markets
- Strong knowledge of DC motors, AC motors, generators, slip rings, commutators, brush rigging, and rotating electrical equipment
- Experience with troubleshooting, maintenance practices, equipment reliability, and failure analysis
- Knowledge of electrical carbon products, carbon brushes, collector systems, or related applications
- Experience working with customers in mining, metals, steel, energy, pulp & paper, oil & gas, or similar heavy industrial environments
- Ability to interpret technical drawings, schematics, specifications, and test reports
- Confidence presenting solutions, discussing technical options, and negotiating commercial agreements
- Experience using CRM platforms to manage opportunities and customer relationships
- Proactive, self-driven approach and ability to manage a large territory effectively
- Strong relationship-building skills and credibility to become a trusted technical advisor
- Bachelor's degree in Engineering or another technical discipline preferred
Benefits:
- Competitive compensation package, including incentive opportunities and benefits
- Remote-based role with travel throughout the assigned territory
- Opportunity to manage a well-established industrial territory with significant growth potential
- Extensive customer interaction and autonomy in how you manage your territory
- Exposure to a broad range of industrial customers and critical equipment applications
- The chance to work alongside engineering, product, quality, and operations specialists
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