Technical Field Service Specialist – PowerGen Stationary
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Job Description
Technischer Experte für internationalen Kundenservice im Bereich Motoren und BHKW-Systeme. Durchführung von Störbehebung und Wartungseinsätzen mit hoher Reisebereitschaft.
Responsibilities:
- Worldwide support for customers, distributors and service dealers in the field of engines and combined heat and power (CHP) systems
- Execution of troubleshooting, service and maintenance assignments
- Conducting damage analyses and on-site repairs
- Fault diagnosis and optimization of plant operation
- Supporting Product Support (internal service) with remote troubleshooting, evaluation and analysis of field issues
- Advising and supporting the service and sales organizations on service and maintenance matters
- Independently developing solutions for technical problems on-site
- Onboarding new service partners for mtu gas systems in the regions Europe, Middle East and Africa (EMEA)
- Pre- and post-deployment tasks (home office possible)
Requirements:
- Successfully completed training as a technician or master craftsman in the mechanical or mechatronics field, or a comparable qualification
- Experience in field/customer service and confident interaction with customers and service partners
- Good knowledge of combustion engines
- Sound knowledge of control and automation technology is an advantage
- Experience in CHP technology or with heating/air conditioning/ventilation systems is an advantage
- Good German and English skills, spoken and written; additional languages are a plus
- Good IT/user-level computer skills
- Organizational skills, systematic and independent way of working
- High flexibility, commitment and motivation
- Very high willingness to travel (up to 90%), domestically and internationally
Benefits:
- A young, dynamic team driven by energy and innovation.
- Varied tasks that offer new challenges every day.
- An intercultural and international environment with colleagues from diverse cultures and countries.
- Strong team cohesion with mutual support at its core.
- An ideal team atmosphere that fosters a positive and supportive work environment.
- Healthy and fair working conditions under collective bargaining (metal and electrical industry).
- Company health insurance fund BKK MTU for employees and their family members.
- Comprehensive company health management including corporate fitness program (EGYM Wellpass).
- Attractive company pension plan – save for your retirement with us!
- Occupational disability insurance – protection for all contingencies!
- Mobility support in everyday life – JobTicket and company bike (Jobrad).
- Corporate benefits program – attractive employee discounts across many leading brands.
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