Telehealth GP / Nurse Practitioner, Metabolic & Preventative Health
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Job Description
Telehealth Practitioner leading virtual clinical care across preventative programs at Fresh Health. Conducting assessments, prescriptions, and patient support within a telehealth framework.
Responsibilities:
- Conduct safe, ethical real-time telehealth consultations within the Fresh Clinics App, aligned with AHPRA, TGA, and Medical Board of Australia guidelines
- Provide holistic assessments across metabolic health (weight management), women’s health, and dermatology (hair loss)
- Screen meticulously for red flags, contraindications, medication risks, and psychosocial considerations (including Body Dysmorphia screening where relevant)
- Manage sensitive or complex presentations with empathy and clarity
- Provide evidence-based counselling and health education tailored to each patient
- Prescribe Schedule 4 medicines responsibly in accordance with state-based Poisons legislation and antibiotic/antiviral stewardship principles
- Make sound clinical judgements about when to treat, when to pause, and when to escalate to face-to-face care
- Ensure prescribing decisions reflect long-term patient wellbeing, not short-term fixes
- Provide clear, jargon-free explanations of risks, benefits, alternatives, and lifestyle considerations
- Support patients to make informed decisions without pressure or sales influence
- Empower patients to take control of their health with compassionate, proactive guidance
- Maintain accurate, audit-ready clinical notes aligned with Fresh’s clinical governance framework
- Contribute to case reviews, audits, and continuous improvement initiatives
- Identify safety trends, program improvements, and clinical insights to help shape Fresh Health’s roadmap
Requirements:
- AHPRA-registered, unrestricted as either: Medical Practitioner (General or Specialist Registration); or Nurse Practitioner (Endorsed)
- 2+ years post-registration experience
- Experience in primary care, women’s health, metabolic health, chronic disease management, or dermatology
- Strong working knowledge of MBA Telehealth Guidelines and safe prescribing principles
- High comfort with digital health platforms and remote clinical workflows
- A communication style that is warm, clear, and culturally aware
- Deep respect for patient autonomy and long-term health outcomes
- Bonus if you have: Specific training in obesity management or metabolic health (e.g., SCOPE certification)
- Experience in women’s health, contraception, fertility, or hormonal conditions
- Background in dermatology or hair restoration treatments
- Prior tele-health or virtual care experience
Benefits:
- Flexible & remote-first
- In-house clinical leadership
- A supportive NP/Dr community (Slack channels, peer reviews)
- Regular case reviews and ongoing learning
- Strong governance frameworks that set you up for success
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