TikTok Shop Affiliate Specialist
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Job Description
TikTok affiliate specialist operating Uproot Clean’s pet-care creator program. Managing campaigns, samples, community, UGC, and content insights to grow affiliate GMV.
Responsibilities:
- Support the daily operation of Uproot Clean’s TikTok Shop affiliate program
- Build and launch creator outreach campaigns through Cruva
- Set up and maintain Cruva automations
- Review sample requests and evaluate creators based on brand fit, content quality, and sales potential
- Coordinate time-sensitive sample fulfillment with the warehouse team
- Monitor Shop Health, account documentation, support tickets, and operational issues
- Maintain creator outreach, activation, follow-up, campaign, and creator records
- Flag program risks, performance gaps, and growth opportunities to the Affiliate Marketing Manager
- Execute affiliate campaigns, contests, challenges, and creator incentives
- Communicate campaign details, deadlines, and content requests
- Track creator participation and follow up to encourage posting
- Develop campaign angles based on trends, creator feedback, and performance data
- Reactivate dormant creators and underused communication channels
- Manage affiliate communications across TikTok Shop Affiliate Center Messages and Community Discord
- Post challenges, announcements, promotions, deadlines, and reminders
- Share winning content examples and actionable insights
- Respond to creator questions and coordinate communication between affiliates and the Uproot Clean team
- Build authentic creator relationships
- Use AI and automation for recurring messages, reminders, and follow-ups
- Review creator content and identify performance drivers and issues
- Turn performance insights into actionable creator briefs
- Share winning content patterns and help scale proven concepts
- Stay current on TikTok trends, creator formats, and emerging content opportunities
- Reactivate and operate the ambassador program through Upfluence
- Support evergreen campaigns and source UGC creators
- Brief creators for retail campaigns, product launches, and priority products
- Track content delivery and follow up with creators
- Support organic social strategy
- Schedule and manage approved content through Later
- Edit raw UGC into short-form social posts
- Keep TikTok, Instagram, Facebook, and YouTube consistently active
- Repurpose creator and in-house content into platform-native videos
Requirements:
- At least 2 years of hands-on experience managing or supporting the daily operation of a TikTok Shop affiliate program for a consumer brand outside the fashion category
- A working understanding of TikTok Shop affiliate metrics and the indicators of a healthy program
- Experience executing creator outreach, sampling, follow-up, and affiliate campaigns
- Experience supporting creator contests, challenges, incentives, or gamified programs
- Strong instincts for short-form content, including hooks, pacing, product demonstrations, and calls to action
- The ability to communicate clearly and build genuine relationships with creators
- Excellent organization and follow-through across several concurrent workstreams
- A proactive mindset and willingness to flag problems, share ideas, and recommend improvements
- Comfort using AI and automation to improve repetitive workflows
- Some experience editing short-form social video
- Experience with TikTok Shop, creator-management platforms, Discord, and social scheduling tools
- Experience with Cruva, Upfluence, or Later is valuable, but direct experience with every platform is not required
Benefits:
- A fully remote role
- Paid time off
- Quarterly flex days to recharge
- Professional development and opportunities to grow with the business
- Paid Healthcare for US based employees
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