Transition Manager
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Job Description
Transition Manager overseeing the seamless transition of services at Jabil. Collaborating with US & India Delivery Team to manage complex transitions with strong project management skills.
Responsibilities:
- Develop comprehensive transition strategies and detailed transition plans
- Define scope, timelines, resource requirements, and risk mitigation strategies
- Work in collaboration with internal and external stakeholders
- Lead end-to-end planning and execution of service or process transitions
- Coordinate cross-functional teams to ensure smooth and successful delivery
- Ensure seamless knowledge transfer, process migration, and operational handover
- Oversee training, documentation, and stakeholder communication throughout the transition
- Conduct regular status updates, governance meetings, and executive briefings
- Manage client expectations and ensure high levels of satisfaction
- Monitor and report on transition progress, risks, and issues to leadership
- Ensure all transition documentation, SOPs, and knowledge bases are created and maintained
- Drive compliance with organizational standards and regulatory requirements
- Support post-transition handover and stabilization efforts
- Conduct post-transition reviews and implement lessons learned
Requirements:
- Bachelor’s degree in Business, IT, or related field (MBA preferred)
- 15+ years of experience in service transition, project management, service delivery or equivalent work experience within the procurement services function
- Experience supporting US-based and global companies and clients across timezones
- Strong understanding service delivery models and ITIL, PMP/Prince2 methodologies (certifications preferred)
Benefits:
- Health insurance
- Paid time off
- Professional development opportunities
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