VP, Revenue Operations
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Job Description
VP, Revenue Operations at Bamboo Health, responsible for revenue strategy, team leadership, and process optimization. Join a leader in Real-Time Care Intelligence solutions tackling health challenges.
Responsibilities:
- Create and implement a holistic revenue operations strategy that supports Bamboo Health’s goals for market expansion and growth across all segments.
- Partner with marketing to optimize lead generation and nurturing, ensuring pipeline health aligns with strategic objectives.
- Collaborate with sales to streamline processes, improve conversion rates, and shorten sales cycles in high-potential markets.
- Deliver accurate forecasts and actionable insights to leadership, ensuring performance aligns with company goals.
- Work with customer success teams to drive retention strategies, upsell opportunities, and long-term value creation.
- Align marketing, sales, finance, and customer success teams on revenue goals and strategic initiatives.
- Oversee CRM and revenue management tools, ensuring scalability and efficiency.
- Ensure accurate revenue recognition and compliance with regulatory requirements, minimizing revenue leakage.
- Build and mentor a high-performing revenue operations team, fostering a culture of collaboration and innovation.
- Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).
- Stay curious about emerging AI tools and how they can streamline or enhance work within your function.
Requirements:
- 12+ years of senior Revenue Operations or Sales Operations experience within healthcare or other highly regulated industries.
- 7+ years of people management experience, including leading managers and senior technical leaders.
- Strong understanding of end-to-end revenue processes, including marketing, sales, and customer success.
- Expertise in CRM systems, marketing automation, and revenue management tools.
- Exceptional analytical skills with the ability to deliver accurate forecasts and actionable insights.
- Demonstrated success in process optimization, pipeline management, and driving operational efficiency.
- Ability to lead cross-functional teams and influence stakeholders at all levels.
- Strong knowledge of compliance and revenue recognition standards, particularly in complex sectors like healthcare or behavioral health.
- Excellent leadership, communication, and team development skills.
- Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
- A forward-thinking, curious mindset with an openness to experimenting with new technologies.
- Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
- Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
- Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
- The ability to travel periodically for work.
Benefits:
- Competitive compensation including health, dental, vision and other benefits
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