Account Coordinator
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Job Description
Account Coordinator supporting the execution of retail sampling programs across Canada. Collaborating with teams and managing logistics to ensure successful campaign delivery.
Responsibilities:
- Support the day-to-day management of multiple retail sampling programs under the guidance of the Field Manager and Account Manager.
- Coordinate sampling schedules, retail partner logistics, and product purchases to ensure timely execution.
- Liaise with field teams to communicate activation details, briefing materials, and brand standards.
- Monitor field execution through live updates, photos, and feedback to ensure quality and compliance.
- Assist with the development of client-facing documents such as status reports, recaps, timelines, and budget trackers.
- Participate in client and internal status meetings; capture action items and follow up as required.
- Contribute to creative brainstorming and problem-solving to enhance consumer engagement and program results.
- Track and reconcile program expenses and invoices with accuracy.
- Support the creation and maintenance of detailed program databases (sampling locations, product SKUs, performance metrics, etc.).
- Compile post-program reports including photos, metrics, and key learnings.
- Support the FM and AM in analyzing sampling data and consumer feedback to identify trends and opportunities for optimization.
- Support larger team on XM activations as needed.
- Stay up to date with industry trends and best practices in event marketing an understand the local market.
Requirements:
- A minimum of 1+ years of experience in event coordinator is required.
- Previous experience as an Account Coordinator, Team Lead or Brand Ambassador is an asset.
- Previous experience in retail sampling or shopper marketing is an asset.
- Must have a valid driver’s license and access to your own vehicle.
- Ability to work flexible hours including overnight travel, evenings and weekends.
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and/or Google Workspace (Excel/Sheets proficiency required).
- Comfort working in a fast-paced, ever-changing environment with a positive, solution-oriented attitude.
- Strong attention to detail and commitment to high-quality work.
- Outgoing, friendly, sense of team spirit, confident and dedicated to event management.
- Client service orientated with an ability to build strong and productive working relationships.
- Bachelor’s degree in marketing, event management, or related field is preferred.
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