Account Coordinator
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Job Description
Account Management Coordinator facilitating client relations in the travel industry. Supporting Account Managers in smooth transitions and maintaining documentation.
Responsibilities:
- Learn client’s business and support Account Manager(s) in meeting deliverables.
- Support Account Managers in their coordination with Business Development team to ensure a smooth client transition from contract signing to implementation.
- Support and help prepare client communications ranging from weekly performance meetings to business reviews.
- Become knowledgeable with API technology platforms for the Account Management department.
- Assist the Account Manager(s) with day to day items.
- Maintain spreadsheets and update databases with information.
- Other job duties may be assigned when needed, based on the client’s or API’s needs.
Requirements:
- Bachelor's degree from an accredited college or university
- At least 1 year travel industry experience, working closely with airlines and/or hotels is a must
- Strong computer skills, with an emphasis on Microsoft Office products especially Excel
- Exceptional verbal and written communication skills
- Customer service skills
- Flexible to work afterhours based on business demand
- Attention to detail and the ability to produce high quality work is a must.
- Ability to understand and work with diverse culture here and abroad.
- Organized self-starter who can effectively manage workload in a fast paced atmosphere and be able to accomplish goals.
- Able to multi task and work well under strict deadlines.
Benefits:
- Medical, Dental, and Vision insurance
- Flexible Spending Accounts for childcare and healthcare
- 401(k) with matching
- Basic Life Insurance and voluntary options including short-term disability, hospital, accident, and pet
- Discounts at select hotels
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