Account Executive, Full Cycle
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Job Description
Account Executive expanding revenue for Steer’s CRM and phone software serving automotive repair shops. Owning outbound prospecting, demos, negotiations, and full-cycle account upgrades.
Responsibilities:
- Expand and scale revenue within Steer's existing customer base
- Identify new opportunities within a book of accounts
- Conduct outbound calls to existing Steer customers
- Demonstrate Steer CRM and phones product solutions
- Close CRM and phones product upgrades
- Own the full sales cycle from outreach and discovery through demos, proposals, negotiations, and closing
- Learn each shop's goals and workflows and connect Steer's platform to operational pain points
- Maintain an active, healthy pipeline with accurate forecasting and current CRM opportunity records
- Collaborate with customer-facing teams to review account history and ensure a smooth post-sale customer experience
Requirements:
- Proven experience owning and closing full-cycle sales opportunities, ideally in an expansion or account growth role
- Comfortable making proactive outbound calls to generate revenue opportunities
- Strong discovery, presentation, objection-handling, negotiation, and closing capabilities
- History of meeting or exceeding activity and revenue goals
- Experience selling SaaS, CRM, communications, or phone solutions is nice to have
- Prior success growing revenue and expanding platform usage within an existing customer base is nice to have
- Familiarity with automotive repair shops, home services, or other service-oriented businesses is nice to have
- Ability to prospect, own an end-to-end pipeline, and drive sales opportunities forward
- Ability to explain software benefits clearly and practically to small business owners
- Ability to maintain meticulous pipeline records and manage customer conversations effectively
- Ability to learn each shop's goals and workflows
- Ability to collaborate with customer-facing teams
- The posting states that applicants who do not meet every requirement are invited to apply
Benefits:
- 100% remote work
- 100% employer-paid medical insurance
- Flexible PTO with a 15-day minimum
- Generous parental leave
- FSA and HSA plans
- Equity options
- 401(k)
- Learning stipend
- Work-from-home equipment setup
- High-ownership culture with clear opportunities for career growth
- Commission as part of compensation
- $120,000 OTE
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