Account Executive
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Job Description
Account Executive helping entrepreneurs launch compliant US businesses through GBS Group’s LLC Hub startup services. Managing client delivery, retention, upselling, and cross-department coordination.
Responsibilities:
- Incorporate companies and help clients maintain compliance with federal, state, and local regulations
- Monitor and analyze operational processes to identify improvements and implement streamlined procedures
- Engage current clients, identify upsell opportunities, and retain long-term business relationships
- Anticipate and resolve day-to-day operational challenges during service delivery
- Serve as the main client contact throughout service delivery
- Coordinate with Billing, Accounting, Taxes, and other internal departments
- Track service completion and confirm delivery within established timeframes
- Adapt to shifting priorities, new processes, and unexpected challenges
- Ensure accuracy of service documentation, communication, and internal processes
- Provide administrative support for start-ups and other departments as required
- Support the LLC Hub Start-Up Services Department in delivering integrated business solutions that help entrepreneurs establish businesses in the USA
Requirements:
- Advanced level of English and Spanish
- Bachelor’s degree in Business Administration, Economics, Finance, Accounting, International Business, or a related field
- Intermediate Google Apps and Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint
- Strong research and analytical skills
- Excellent writing and communication skills in English and Spanish
- Extraordinary interpersonal and problem-solving skills
- Ability to identify upselling opportunities, promote additional services, and retain clients
- Strong customer service skills
- Problem-solving and critical-thinking abilities
- Strong judgment and decision-making skills
- Proactive communication with clients and internal stakeholders
- Ability to streamline processes and improve operational efficiency
- High attention to detail and accuracy
- Adaptability in a fast-paced, changing environment
- Prior experience working in a tax or accounting firm is ideal but not required
Benefits:
- Contractor employment arrangement
- Remote work from anywhere in LATAM
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