Senior Account Executive, Midwest Region
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Job Description
Senior Account Executive for an MSP, acquiring new logos and expanding strategic technology-services accounts. Managing client relationships, recurring revenue growth, QBRs, and vCIO-aligned roadmaps across the Midwest.
Responsibilities:
- Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
- Prospect for new clients via cold calling, LinkedIn, canvassing, networking, etc. from initial contact to close.
- Serve as the primary relationship owner for a small portfolio of high-value accounts.
- Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
- Lead or co-lead QBRs with vCIO, focusing on roadmap alignment, client goals, and risk management.
- Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
- Serve as the client’s advocate across internal departments, ensuring consistent service quality.
- Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
- Maintain detailed account plans and forecast pipeline accurately.
- Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.
- Success metrics include quota attainment, new logo acquisition, MRR and project revenue growth, client retention and satisfaction, strategic roadmap execution, forecast accuracy, and account plan quality.
Requirements:
- 4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).
- Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.
- High business and technical acumen with the ability to translate technical service into business value.
- Excellent communication, presentation, and strategic planning skills.
- Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).
- High energy, self-starter with internal motivation and strong drive to succeed.
- Active rolodex of contacts a plus.
Benefits:
- Competitive OTE (salary + commission)
- Quarterly Bonuses
- Progressive, flexible PTO
- Medical/Dental/Vision/Life/Disability coverages available
- 401k with company match
- Career Development and Coaching
- Fun work environment!
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