Account Executive
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Job Description
Account Executive selling Customer Lobby and pulseM SaaS solutions to U.S. home service businesses. Owning consultative sales cycles that improve customer engagement, reputation, lead generation, and retention.
Responsibilities:
- Own the full sales cycle from prospecting and discovery through negotiation and closing new business opportunities
- Conduct consultative discovery conversations to understand customer business goals, operational challenges, and growth opportunities
- Deliver engaging virtual product demonstrations showcasing Customer Lobby and pulseM solutions
- Build and maintain a healthy pipeline through outbound prospecting, inbound leads, referrals, and follow-up activities
- Position Customer Lobby and pulseM as strategic solutions that help customers generate leads, improve online reputation, increase customer retention, and drive business growth
- Develop tailored proposals and pricing recommendations based on customer needs
- Consistently achieve and exceed monthly, quarterly, and annual sales goals
- Maintain accurate pipeline, forecasting, and customer activity within Salesforce
- Partner closely with Business Development, Marketing, Customer Success, and Implementation teams to ensure a seamless customer experience
- Stay informed on industry trends, competitive offerings, and evolving customer needs within the home services market
- Represent EverCommerce with professionalism, integrity, and a customer-first mindset
Requirements:
- 2+ years of experience in a closing sales role, preferably selling SaaS or subscription-based software
- Demonstrated success meeting or exceeding sales quotas
- Strong consultative selling, negotiation, and relationship-building skills
- Excellent verbal, written, and presentation skills
- Experience managing a sales pipeline and forecasting opportunities
- Ability to quickly establish credibility with business owners and decision-makers
- Strong organizational and time management skills with the ability to manage multiple opportunities simultaneously
- Self-motivated with a high level of accountability and drive
- Experience using Salesforce or another CRM platform
- Experience selling to SMB customers preferred
- Experience in home services, customer experience, marketing technology, reputation management, or field service software preferred
- Knowledge of outbound prospecting tools such as Salesloft, Outreach, or Gong preferred
- Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent work experience preferred
- Must be eligible to work without sponsorship in the United States
Benefits:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Commission included in target total compensation
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