Account Lead – Publications
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Job Description
Account Lead managing client relationships for Decera Clinical, a medical communications company. Responsibilities include project management, client communication, and financial reporting.
Responsibilities:
- Manage and retain an assigned book of business
- Develops and maintains long-term relationships with client
- With limited support of Account Director and scientific team, maintains knowledge of the market and client strategies
- Strong financial acumen, ability to develop and maintain client SOWs and budgets with minimal support from Account Director
- Owns and maintains all client financial reporting
- Responsible for timely and accurate forecasting of project revenue to internal stakeholders
- Delivers high quality projects with respect to timeline, budget, and aligned to client strategic need, with limited oversight from Account Director
- Serve as main point of client contact
- Addresses client questions and concerns, ensures client needs are met with a sense of urgency and a solutions-based approach
- Possess strong communication skills with customers, partners, colleagues, and stakeholders, within project execution to solve problems and improve relationships
- Has in-depth knowledge of Decera's core competencies and deliverables, and able to translate value to clients as well as identify opportunities to provide expanded support
- Partners with internal stakeholder to deliver high quality programs/services
- Other tasks as assigned
Requirements:
- Bachelor’s degree, preferably in science, communications, and/or business
- Previous account management experience, preferably in a medical communications agency setting (generally, 4+ years experience)
- Experience managing publication deliverables, such as manuscripts, abstracts, posters, preferred.
Benefits:
- Equal Employment Opportunities to all employees and applicants for employment
- Prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit factor.
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