Account Manager
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Job Description
Account Manager at Acronis driving renewal accounts and fostering long-term customer relationships. Collaborating across teams to maximize customer satisfaction and growth.
Responsibilities:
- Own and manage a portfolio of existing customers
- Build strong, strategic relationships that encourage long-term loyalty
- Identify new business opportunities within your accounts
- Guide customers through their journey, ensuring they get maximum value
- Deliver product insights and help customers adopt new features and solutions
- Coordinate with Sales, Product, Marketing & Support to resolve challenges and deliver an exceptional customer experience
- Maintain accurate forecasting and drive strong account growth outcomes
Requirements:
- Proven experience in account management, customer success, or B2B sales
- A natural relationship-builder who communicates with clarity and confidence
- Strategic thinker with a proactive mindset — always one step ahead
- Skilled at uncovering customer needs and translating them into solutions
- Able to balance multiple accounts, priorities, and timelines with ease
- Driven, energetic, and motivated by hitting goals and growing partnerships
Benefits:
- Competitive salary, bonuses, and clear paths for career development
- A supportive, collaborative team that values your ideas and celebrates your wins
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