Account Manager, Commercial – EMEA
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Manager retaining and expanding EMEA customers for fal’s generative media AI platform. Managing renewals, contracts, expansion opportunities and commercial relationships remotely from Istanbul.
Responsibilities:
- Own relationships with existing customers across EMEA
- Run renewals and recontracting
- Find new teams, use cases and workloads within existing customers
- Introduce new fal models and capabilities
- Manage the full contract lifecycle from outreach through negotiation, signature and execution
- Coordinate EU legal, security and DPA reviews
- Explain fal's impact, usage and ROI through regular business reviews
- Prioritize a mixed book of smaller usage-based accounts and large strategic accounts
- Maintain accurate forecasts and Salesforce records
- Work SF overlap hours with US-based teams
- Follow and improve account-management processes for EMEA markets
Requirements:
- 3+ years in SaaS account management, renewals or customer success with a quota or retention target
- Experience managing customers across several EMEA countries
- Strong negotiation, deal-structuring and contract-management skills, including legal and security reviews
- A record of growing accounts by finding new workloads and negotiating commercial terms
- Clear communication; ability to build trust with engineers and executives
- Ability to run a large renewal book across time zones
- Professional fluency in English
- Salesforce proficiency
- Background in AI platforms, cloud or data infrastructure (nice to have)
- Experience with consumption or usage-based pricing (nice to have)
Benefits:
- Competitive cash compensation, paid in USD
- Equity
- Regular travel to customers across EMEA and to our San Francisco HQ, expenses covered
- Team events and offsites
- Interesting, challenging work with a lot of room to grow
Similar Jobs
Senior Territory Manager – Coronary Cathworks
Senior Coronary Territory Manager selling Medtronic stents, balloons, imaging, and CathWorks technologies. Providing cath-lab leadership, clinical education, account strategy, and hospital sales across the Northeast.
Strategic Account Manager – Structures
Strategic Account Manager supporting Sunbelt Rentals’ structures equipment-rental customers. Remote role based in Texas or Arizona, with company vehicle and commission plan.
Head of Account Management – B2B
Head of Account Management growing RealStudio’s B2B client revenue through upsells, cross-sells, and renewals. Leading the account team and partnering directly with the Founder.
Account Manager – Voice & AI Solutions
Account Manager developing customers and winning new business for GRUNDIG Business Systems’ secure voice, automation, and AI solutions. Managing software sales across Baden-Württemberg and Switzerland.
Account Manager – Life Sciences & Healthcare
Remote Account Manager driving Clarivate software sales and retention for life sciences and healthcare customers. Managing forecasts, upselling, webinars, and digital sales engagement across the US East Coast.
Senior Strategic Account Manager – IMB
Strategic Account Manager driving FICO mortgage analytics adoption among US lenders. Growing revenue through executive relationships, account planning, and cross-sell opportunities.
National Account Manager – Tile Retail
National Account Manager leading retail tile sales, account strategy, and product launches for Stanley Black & Decker. Managing Floor & Décor and other national retail relationships.
Key Account Manager – Infectious Diseases
Key Account Manager growing Abbott’s infectious-disease diagnostics business across Rhein-Main and Hessen. Managing strategic healthcare accounts, sales, contracts, and product campaigns.
Strategic Data Partnership Manager
Strategic partnership manager growing revenue through SaaS alliances. Qualifacts provides behavioral health software and end-to-end technology solutions.
VIP Relationship Manager
VIP Relationship Manager recruiting and retaining US high-volume crypto traders and HNWIs for MetaMask’s self-custodial financial platform. Building relationships, negotiating VIP terms, and shaping product strategy.
VIP Relationship Manager
VIP Relationship Manager growing MetaMask’s Mandarin-speaking crypto trader and HNWI community across APAC. Managing VIP acquisition, retention, partnerships and market insights for MetaMask’s Web3 financial platform.
Model Partnerships
Model partnerships for ElevenLabs, an AI company building image, video, audio, and creative platforms. Managing providers, commercial agreements, launches, and enterprise partnership needs.
Senior Territory Manager, Eyecare
Sr. Territory Manager driving AbbVie's eyecare pharmaceutical sales and brand performance in India. Managing healthcare-provider relationships, territory strategy, and market intelligence.
Account Manager
Account Manager driving adoption, renewals, and expansion for Altium’s Agile Team solutions. Supporting engineering customers with collaboration, productivity, and design workflow improvements.
Senior Territory Manager, Eyecare
Sr. Territory Manager driving AbbVie’s eyecare pharmaceutical sales and brand performance in Durgapur, India. Building healthcare-provider relationships and executing territory call plans.
Neuromuscular Account Manager
Neuromuscular Account Manager advancing Scholar Rock’s SMA treatment through healthcare-provider engagement. Building territory strategies, educating clinicians, and coordinating access across rare-disease stakeholders.
Key Account Manager – On-Trade
Key Account Manager acquiring and managing beverage wholesale and gastronomy accounts for Berentzen-Vivaris. Driving national on-trade sales, negotiations, forecasting, and portfolio results.
Franchise/QSR Account Manager
Account Manager selling Ascentium Capital’s business equipment financing to franchise and QSR clients. Building relationships, closing deals, and meeting monthly production goals.
Strategic Account Manager – DACH
Strategic Account Manager driving Cynet’s XDR sales across Germany and the DACH region. Building direct and channel-led growth with MSP, MSSP, and VAR partners.
Senior Account Manager – Environmental
Environmental Senior Account Manager growing SGS environmental analytical services sales across Maine. Managing customer relationships, pipeline, retention, and profitable revenue growth.