Head of Account Management – B2B
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Head of Account Management growing RealStudio’s B2B client revenue through upsells, cross-sells, and renewals. Leading the account team and partnering directly with the Founder.
Responsibilities:
- Own revenue growth from existing customers
- Develop a strategy for upsells, cross-sells, and contract renewals
- Identify additional customer needs, develop tailored proposals, and lead negotiations through to close
- Analyze customer goals and past performance in strategic customer meetings
- Derive concrete recommendations for the next phase of the partnership
- Build, lead, and develop the Account Management team through coaching and joint customer meetings
- Establish processes for account plans, regular customer reviews, and systematic CRM follow-up of revenue opportunities
- Manage the existing-customer pipeline and monitor backend revenue, upsell/cross-sell wins, renewal rates, and churn rates
- Identify at-risk customer relationships at an early stage and develop customer-retention measures
- Work closely with Sales and Operations on customer handovers and the delivery of additional services
- Align goals and priorities with the Founder
Requirements:
- Proven experience in B2B account management or sales, ideally in an agency or professional services environment
- Track record of expanding existing customer relationships through upsells and cross-sells, as well as building long-term customer retention
- Leadership experience or hands-on experience building a team and developing employees
- Ability to advise customers strategically, understand their needs, and translate recommendations into compelling proposals
- Experience with negotiations and closing deals
- Structured approach to working with CRM systems, pipelines, and revenue metrics
- Clear communication and a proactive approach to addressing issues in customer relationships
- Willingness to take on the role on a full-time basis
Benefits:
- Compensation range of €8,000–€15,000 per month, with a strong performance-based component
- Profit-sharing or success-based compensation
- 100% remote work and flexible working arrangements
- Full ownership of the Account Management function and direct collaboration with the Founder
- Professional development and continuing education
- Permanent employment contract
Similar Jobs
Account Manager – Voice & AI Solutions
Account Manager developing customers and winning new business for GRUNDIG Business Systems’ secure voice, automation, and AI solutions. Managing software sales across Baden-Württemberg and Switzerland.
Account Manager – Life Sciences & Healthcare
Remote Account Manager driving Clarivate software sales and retention for life sciences and healthcare customers. Managing forecasts, upselling, webinars, and digital sales engagement across the US East Coast.
Senior Strategic Account Manager – IMB
Strategic Account Manager driving FICO mortgage analytics adoption among US lenders. Growing revenue through executive relationships, account planning, and cross-sell opportunities.
National Account Manager – Tile Retail
National Account Manager leading retail tile sales, account strategy, and product launches for Stanley Black & Decker. Managing Floor & Décor and other national retail relationships.
Key Account Manager – Infectious Diseases
Key Account Manager growing Abbott’s infectious-disease diagnostics business across Rhein-Main and Hessen. Managing strategic healthcare accounts, sales, contracts, and product campaigns.
Strategic Data Partnership Manager
Strategic partnership manager growing revenue through SaaS alliances. Qualifacts provides behavioral health software and end-to-end technology solutions.
VIP Relationship Manager
VIP Relationship Manager recruiting and retaining US high-volume crypto traders and HNWIs for MetaMask’s self-custodial financial platform. Building relationships, negotiating VIP terms, and shaping product strategy.
VIP Relationship Manager
VIP Relationship Manager growing MetaMask’s Mandarin-speaking crypto trader and HNWI community across APAC. Managing VIP acquisition, retention, partnerships and market insights for MetaMask’s Web3 financial platform.
Model Partnerships
Model partnerships for ElevenLabs, an AI company building image, video, audio, and creative platforms. Managing providers, commercial agreements, launches, and enterprise partnership needs.
Senior Territory Manager, Eyecare
Sr. Territory Manager driving AbbVie's eyecare pharmaceutical sales and brand performance in India. Managing healthcare-provider relationships, territory strategy, and market intelligence.
Account Manager
Account Manager driving adoption, renewals, and expansion for Altium’s Agile Team solutions. Supporting engineering customers with collaboration, productivity, and design workflow improvements.
Senior Territory Manager, Eyecare
Sr. Territory Manager driving AbbVie’s eyecare pharmaceutical sales and brand performance in Durgapur, India. Building healthcare-provider relationships and executing territory call plans.
Neuromuscular Account Manager
Neuromuscular Account Manager advancing Scholar Rock’s SMA treatment through healthcare-provider engagement. Building territory strategies, educating clinicians, and coordinating access across rare-disease stakeholders.
Key Account Manager – On-Trade
Key Account Manager acquiring and managing beverage wholesale and gastronomy accounts for Berentzen-Vivaris. Driving national on-trade sales, negotiations, forecasting, and portfolio results.
Franchise/QSR Account Manager
Account Manager selling Ascentium Capital’s business equipment financing to franchise and QSR clients. Building relationships, closing deals, and meeting monthly production goals.
Strategic Account Manager – DACH
Strategic Account Manager driving Cynet’s XDR sales across Germany and the DACH region. Building direct and channel-led growth with MSP, MSSP, and VAR partners.
Senior Account Manager – Environmental
Environmental Senior Account Manager growing SGS environmental analytical services sales across Maine. Managing customer relationships, pipeline, retention, and profitable revenue growth.
Senior Environmental Account Manager
Environmental Senior Account Manager driving SGS environmental analytical-services growth in Maryland. Managing accounts, pipeline, consultative sales, and customer relationships across the Mid-Atlantic.
Senior Environmental Account Manager
Environmental Senior Account Manager growing SGS environmental testing services across Maine. Developing accounts, pipeline, and customer relationships for contaminated-site, water-quality, and compliance needs.
Key Account Manager
Key Account Manager growing and retaining enterprise SaaS accounts for Acquia’s Drupal-based digital experience platform. Driving expansions, renewals, customer advocacy, and strategic account planning.