Senior Account Manager – Environmental
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Job Description
Environmental Senior Account Manager growing SGS environmental analytical services sales across Maine. Managing customer relationships, pipeline, retention, and profitable revenue growth.
Responsibilities:
- Develop and execute territory and account plans focused on new business, customer retention, account expansion, and profitable revenue growth
- Build and maintain a qualified pipeline through prospecting, customer engagement, industry relationships, trade shows, and technical seminars
- Lead discovery conversations, assess customer requirements, and align opportunities with SGS capabilities, capacity, and service expectations
- Develop customer-specific value propositions and advance opportunities through proposal, negotiation, and close
- Manage existing customer accounts, identify expansion opportunities, and serve as the customer advocate within SGS
- Partner with Client Services, laboratory operations, technical experts, and other SGS business lines to coordinate solutions and contract handoffs
- Maintain accurate CRM account, activity, opportunity, next-step, and forecast information
- Report progress against agreed performance measures
- Provide market and customer insights for commercial plans, budgets, forecasts, sales materials, and service-development priorities
- Represent SGS professionally and ethically while strengthening selling skills, industry knowledge, and environmental services expertise
- Connect customer needs with SGS capabilities and support effective handoffs from sales to service delivery
- Own profitable growth and customer relationships for SGS Environmental Services across Maine
Requirements:
- Candidates must reside in Massachusetts or New Hampshire
- Bachelor’s degree in chemistry, biology, environmental science, or a related field
- At least five years of experience in technical sales, project management, customer service, or a related customer-facing role
- Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities
- Strong written and verbal communication skills
- Ability to collaborate effectively with customers and cross-functional teams
- Self-directed work style, sound commercial judgment, and ability to prioritize resources and manage multiple opportunities
- Strong critical-thinking and quantitative skills
- Ability to assess customer requirements, solve problems, and interpret business information
- Advanced English-language proficiency
- Proficiency in Microsoft Word, Excel, and Outlook
- Preferred: at least five years of experience in the environmental industry, including environmental analytical testing or related services
Benefits:
- Eligibility to participate in the Company’s benefit programs beginning on the first day of the month coinciding with or following the hire date
- Immediate eligibility to participate in the Company’s 401(k) Retirement Plan
- Paid vacation
- Four (4) floating holidays annually
- Seven (7) paid company-observed holidays
- Sick time accrual
- EHS Sales commission plan eligibility
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