Account Manager
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Job Description
Account Manager delivering retail print, POSM, promotional merchandise and branded marketing assets for ADM clients. Managing suppliers, budgets, production and client relationships remotely.
Responsibilities:
- Build and maintain relationships with stakeholders across Marketing, Shopper Marketing, Sales, Procurement and Brand teams as the primary day-to-day client contact
- Manage projects from initial brief through sourcing, production, logistics and final delivery
- Source retail print, POSM, display units, promotional products and branded merchandise through approved supplier networks
- Oversee production, artwork approvals, proofing, sampling, manufacturing timelines and quality assurance
- Manage budgets, purchase orders, invoicing processes and project spend
- Produce reporting on project status, spend, savings, operational KPIs, service levels and account performance
- Identify productivity improvements, cost-saving opportunities, innovative materials, technologies and production solutions
- Support sustainability initiatives and share market insights, retail trends and best-practice recommendations
Requirements:
- Experience in Account Management, Project Management, Marketing Services, Print Management, POSM or Promotional Merchandise
- Strong understanding of retail marketing, print production and point-of-sale materials
- Experience managing projects from brief through to delivery, ensuring deadlines and quality standards are met
- Excellent stakeholder management, communication and relationship-building skills
- Experience working with suppliers and coordinating multiple workstreams simultaneously
- Good commercial awareness and experience managing project budgets and costs
- Strong organisational skills with excellent attention to detail
- Proficiency in Microsoft Office, particularly Excel, PowerPoint and project tracking tools
- Experience within FMCG, retail, shopper marketing or agency environments
- A proactive approach to problem solving, continuous improvement and delivering excellent client service
Benefits:
- Equal opportunity employer committed to creating a diverse environment
- Recruitment, employment, development, compensation, and promotion regardless of protected characteristics
- Reasonable adjustments available for the application process
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