Account Manager, Gaming
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Job Description
Account Manager growing gaming-account revenue for Sensor Tower’s digital intelligence platform. Managing renewals, upsells, client relationships, ROI reviews, and competitive insights.
Responsibilities:
- Manage and own the entire customer journey for gaming accounts
- Build strong client relationships
- Drive revenue growth through upsells and ensure renewals
- Manage business and grow Net Revenue Retention through renewals and upsells
- Conduct C-level discussions with customers and strategize their platform use cases
- Demonstrate measurable ROI through quarterly business reviews
- Proactively understand clients’ businesses and provide competitive insights and trends
- Collaborate with global product, engineering, and other technical teams to improve product offerings
- Follow industry trends and interpret them into day-to-day business impact
- Communicate between product teams and customers regarding feature requests and releases
- Identify product penetration, renewal, and upsell opportunities within the managed customer base
Requirements:
- Excellent communication skills
- Strong self-motivation and genuine passion for gaming
- Ability to drive revenue growth through upsells/expansion and build long-term trusted client relationships
- Knowledge of the mobile, PC, or console gaming ecosystem; expertise in all three is a major plus
- Experience in SaaS sales as an Account Executive or Account Manager
- Genuine passion for the gaming industry, as an active gamer or through professional experience
- Strong understanding of the SaaS industry and digital ecosystem
- Ability to identify product penetration, renewal, and upsell opportunities
- Ability to present complex data solutions clearly and concisely to technical and non-technical audiences
- Proactive, self-driven work ethic and ownership of a customer portfolio
- Attention to detail and ability to interpret industry trends into business impact
- Ability to work in small, fast-paced teams and take initiative and accountability
- Must be legally authorized to work in the United States
- Please provide your resume when applying
Benefits:
- Uncapped commission on renewals and upsells
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