Account Manager – Growth & Retention
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Job Description
Account Manager responsible for pursuing new accounts and retaining existing customers with VIDIZMO's AI solutions. Driving revenue growth through relationship management and sales strategies.
Responsibilities:
- Proactively identify, pursue, and close new customer accounts within assigned territory or market segment.
- Qualify inbound leads and conduct outbound prospecting through targeted outreach, events, referrals, and campaigns.
- Lead discovery, solution positioning, stakeholder mapping, and opportunity qualification.
- Track and manage opportunities through the full sales cycle in CRM.
- Own and manage a portfolio of active customer accounts post-sale.
- Ensure successful adoption, ongoing engagement, and measurable customer value.
- Proactively manage renewals, identify risks, and prevent churn.
- Identify and close upsell opportunities (additional users, licenses, storage, features, services).
Requirements:
- Excellent English Communication is a must.
- Experience working with US Market.
- Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field.
- 3–7 years of experience in B2B SaaS or enterprise technology sales, business development, or product marketing.
- Proven experience in selling and positioning SaaS-based IT solutions/products.
- Strong analytical skills with data-driven decision-making ability.
- Proficiency in leveraging AI tools—including mandatory use of platforms like ChatGPT—to enhance efficiency and output.
- Legally authorized to work in the region of employment.
Benefits:
- Health Insurance (OPD/IPD)
- Separate Maternity Cover
- Leave encashment
- Car Support Program
- Referral Bonus
- EOBI
- Bi-Annual Increment
- Provident Fund
- Career Growth
- Bonus (benefits vary based on location)
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