Account Manager – Hospitality & Events
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Job Description
Account Manager managing hospitality delivery and partnership for a major US-based Formula 1 client. Ensuring seamless execution of hospitality programmes and exceeding client expectations.
Responsibilities:
- Serve as the day-to-day contact for the client, managing key relationships and ensuring seamless communication across all stakeholders.
- Lead the planning, development, and execution of hospitality programmes and partnership activations across multiple markets.
- Oversee partnership asset management, ensuring full utilization and alignment with the client’s business and marketing objectives.
- Develop and maintain detailed activation calendars, asset trackers, and rights matrices, ensuring all contractual rights are leveraged and reported against.
- Oversee the end-to-end operational delivery of guest hospitality, including guest communications, supplier management, gifting, collateral production, logistics, HSSE, and on-site execution.
- Manage project timelines, budgets, and deliverables using structured project management tools to ensure flawless execution.
- Lead on budget creation, cost control, and reconciliation, ensuring all financials are tracked accurately and transparently.
- Oversee management of partnership assets and contractual deliverables, maintaining accurate trackers and ensuring all rights are fully leveraged.
- Guide and support the account team in developing creative ideas, presentations, and post-event reports that drive client value and showcase results.
- Lead internal and client-facing meetings, ensuring proactive communication and alignment across workstreams.
- Provide strategic input into partnership planning, helping identify new opportunities and improvements to enhance programme impact.
- Support the Senior Account Director and Group Account Director with wider strategic development, reporting, and client relationship growth.
Requirements:
- 4+ years’ experience in agency, property, or client-side account management within sports, events, or hospitality.
- Proven experience managing premium hospitality or partnership programmes within Formula 1 or major sports.
- Strong client relationship management skills with the ability to communicate confidently and build trust at all levels.
- Strong understanding of sponsorship rights, asset delivery, and contractual obligations, with the ability to translate them into actionable plans.
- Demonstrable experience in budget management, supplier negotiations, and contract oversight.
- Excellent project management and organisational skills, with the ability to lead multiple concurrent workstreams.
- Experience coordinating on-site event delivery across international markets.
- Strong attention to detail and the ability to deliver under pressure.
- Commercially minded, proactive, and solutions-focused, with a passion for delivering exceptional hospitality and partnership experiences.
- Skilled in Microsoft PowerPoint, Excel, and project management tools.
- A collaborative team leader with the ability to motivate and guide junior team members.
Benefits:
- Remote
- Flexible hours with core working hours of 10am – 4pm ; and aligned with client time zones
- Discretionary bonus scheme
- Enhanced employer sponsored retirement contribution
- Mental Wellbeing Day & Volunteer Day in addition to annual leave
- Sabbatical Leave in conjunction with long-service
- Employee Assistance Programme
- **After successfully passing probation: **
- Private Healthcare
- Per annum individual training budget
- Per annum work from home stipend
- Work From Anywhere Allowance
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