Account Manager, Mid-Market
Posted 100ds ago
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Job Description
Account Manager responsible for managing renewals and upselling GRC solutions in APAC. Delivering exceptional service and driving client relationship management for SAI360.
Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
- Sales and Business Development: Identify and pursue new business opportunities within existing accounts to drive sales growth. This includes upselling and cross-selling our GRC solutions.
- Account Strategy: Develop and implement strategic account plans to meet client needs and achieve company sales targets.
- Sales Process Management: Oversee the entire sales process from opportunity identification to negotiation and closure, ensuring quarterly and annual sales goals are met.
- Strategic Sales: Conduct research-based sales strategies to identify new opportunities by understanding client pain points.
- Executive Presentations: Deliver compelling business presentations to demonstrate the unique value and strategic benefits of SAI360 within the GRC space.
- Industry Representation: Represent SAI360 as a thought leader in the GRC market, attending industry events and conferences to provide market insights and feedback to leadership.
- Collaboration: Work closely with cross-functional teams, including customer success management, product management, services, and customer support, to enable effective client implementations, in addition to ongoing support and satisfaction.
- CRM Management: Maintain accurate account and opportunity data in Salesforce.com, including timely updates to the sales pipeline and monthly forecasts.
- RFI/RFP Responses: Support the timely delivery of responses to requests for information (RFI) and proposals (RFP) for qualified opportunities.
- Utilise Microsoft Office 365 tools to communicate and strategize with other SAI360 sales and service team members on cross selling opportunities within assigned territory.
Requirements:
- Sales Experience: Value-based and consultative selling skills to drive expansion of existing accounts.
- Track Record: Proven track record of GRR +95% and NRR +105% GRC Knowledge.
- General understanding of regulations & standards is highly preferred.
- Executive Engagement: Strong business acumen and comfort in engaging with senior executives (C-Level, directors).
- Customer Relationships: Ability to build and leverage strong customer relationships for cross-sell opportunities.
- Sales Process Management: Expertise in sales process management methodologies (e.g., Challenger, Consultative Selling, Value-based Selling).
- Fast-Paced Environment: Ability to thrive in a fast-paced environment and manage multiple sales activities simultaneously.
- Language Skills: Excellent written and verbal communication skills in English. Any additional language would be highly advantageous (Mandarin / Cantonese).
- Self-Motivation: Strong independent work ethic and entrepreneurial mindset, with the ability to solve complex problems with a solutions-oriented focus.
- Business Acumen: Mature and polished business acumen with extensive client-facing experience.
- Detail-Oriented: Highly organised and detail-oriented, able to perform in a fast-paced environment with strong time and territory management skills.
- Team Collaboration: Ability to work independently and as part of a virtual team with open, collaborative communication.
Benefits:
- 20 days annual leave
- Quarterly wellness days
- Bonus incentive Plan
- Life Insurance
- Private Health Insurance
- Flexible Working
- Educational Support / Study Leave
- Office Set-up Allowance



















