Account Manager

Posted 1hrs ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Account Manager managing translation and localization projects for Eriksen Translations, a Brooklyn-based multilingual services provider. Growing client accounts through service, sales support, and new business development.

Responsibilities:

  • Strategically manage a portfolio of existing clients, expanding accounts through referrals and excellent customer service
  • Support sales efforts led by the Director of Sales and Director of Client Services
  • Partner with production to provide clients with innovative translation and localization solutions
  • Identify and pursue potential business opportunities
  • Advise clients on matters pertaining to multilingual communication
  • Manage client expectations and collaborate with production on solutions
  • Negotiate fees and provide quotes for clients and prospects
  • Maintain, develop, map, and penetrate existing client organizations to understand their long-term goals
  • Follow up regularly with existing clients and prospects, and visit as appropriate
  • Pursue new business leads and develop new business relationships

Requirements:

  • Bachelor's degree
  • Minimum of 2 years' relevant language industry experience
  • Hands-on client management and/or business development experience preferred
  • Excellent English oral and written interpersonal and communication skills
  • Dynamic, creative self-starter with problem-solving ability and tenacity to achieve results
  • Flexible, goal-oriented team player
  • Embracing of cultural and multilingual diversity
  • Customer-service and business development focus
  • Ability to multitask with outstanding attention to detail
  • Strong computer skills
  • Knowledge of one or more languages in addition to English preferred

Benefits:

  • Health insurance
  • Long-term disability insurance
  • 401(k) plan
  • Tuition reimbursement
  • Gym membership reimbursement
  • Generous time off
  • Competitive salary
  • Excellent benefits
  • Team-oriented atmosphere