Staff Relations Manager, Japanese Speaking
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Job Description
Staff Relations Manager conducting investigations and advising managers on employee relations for Amgen’s Japan operations. Supporting policy compliance, disciplinary actions, accommodations, and HR training.
Responsibilities:
- Conduct and/or direct thorough, timely, and impartial HR-related investigations in JAPAC countries, specifically Japan
- Maintain confidentiality and sensitivity to all issues and conduct investigations objectively
- Create professional, well-drafted investigation records, including investigation plans and summaries
- Report investigation findings to HR colleagues, legal partners, and business leaders
- Develop and maintain relationships with key partners at Amgen Japan
- Develop and recommend solutions to managers on staff relations issues, including poor performance, disciplinary action, and conflict
- Partner with local Human Resources Business Partners on employee relations issues
- Participate in or counsel corrective counseling and termination conversations
- Respond to staff concerns, proactively address issues, and advise management on best practices
- Document cases and issues in tracking systems and provide regular updates to leadership
- Assist the Staff Relations Lead with continuous improvement opportunities and internal HR process best practices
- Partner with regional/local HR, Compliance, and Learning & Development to create and deliver training on HR policies and reporting suspected violations
- Report to the Regional Staff Relations Lead
Requirements:
- Bachelor’s degree or above and 5 years of Investigations/Employee Relations experience
- Knowledge of applicable employment laws, regulations, and business practices related to the field of HR
- Excellent written and oral communication and presentation skills
- Demonstrated ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
- Ability to spot potential HR, Compliance, and Legal issues when presented with complex fact patterns, and to escalate accordingly
- Experience working with unions or in the field of “labor relations”
- Strong analytical, problem solving, collaboration, and project management skills
- Ability to manage multiple cases and projects, and to prioritize effectively – oriented on results
- Demonstrated ability to exercise sound judgment and work independently
- Experience managing difficult conversations and interactions, and conducting non-confrontational interviews
- Experience working across different countries and cultures, with a commitment to educating oneself on cultural norms and varying laws
- Exceptional integrity and demonstrated ability to maintain confidential information
- Fluency in Japanese and English (written, spoken, reading, and comprehension) is required
Benefits:
- Vast opportunities to learn and move up and across our global organization
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
- Reasonable accommodation for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment
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