Account Manager
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Job Description
Home-Based Account Manager managing key corporate accounts and building long-term client relationships in the promotional products industry. Supporting a growing U.S.-based client work from home in Philippine time.
Responsibilities:
- Manage and grow key corporate accounts
- Build long-term client relationships
- Send Product Presentations/Proposals/Quotes
- Source Product from Preferred Suppliers
- Record Victories
- Ask for referrals
- Initiate Social Media Connections
- Send Virtual Samples
- Order Spec Samples
- Create a touch calendar for all accounts
- Respond to all customer project requests on the same day
- Attend all Supplier Lunch and Learn meetings
- Follow all required CRM procedures to record/save all customer correspondence
Requirements:
- Bachelor's degree in Marketing, Communications, Business Administration, or any related field
- 1-3 years of Customer Service, Sales, Marketing, or direct promo sales experience
- Strong verbal, written, and English communication skills
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
- Proficient with various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)
- Proficient with the Microsoft suite (Word, PowerPoint, Excel, Outlook)
- Proficient with Google suite (Google sheets, Gmail, etc.)
- Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal
Benefits:
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
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