Account Manager
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Job Description
Account Manager growing Oterra’s natural food-color business across Poland. Managing customers, sales pipelines, market opportunities, and strategic account plans.
Responsibilities:
- Deliver sales in accordance with revenue budgets by customer and estimates for the assigned portfolio
- Prospect new customers to expand the portfolio and increase market share
- Drive customer product portfolios toward sustainable and profitable business
- Monitor customer sales trends and implement corrective actions
- Forecast customer needs and coordinate supply with Operations
- Manage customer project pipeline and activities in Salesforce
- Review progress with the Manager monthly
- Monitor the food and beverage market and competitive landscape
- Lead strategic projects within North Europe
- Provide management reports, forecasts, sales budgets and estimates
- Monitor account receivables and support resolution
- Maintain and develop business with existing customers and convert new-customer opportunities
- Map customer accounts and build multi-level contacts
- Plan and execute customer visits, trials, seminars and innovation days
- Maintain Salesforce account records and log customer activities
- Support customer complaints and resolve routine problems
- Develop local industry networks
- Discuss and obtain approval for pricing strategies and tactics
- Develop customer plans for main accounts
- Screen the market for new opportunities and enter ideas into Salesforce
- Observe product trends and promote concepts and products supporting local market and customer needs
- Share market and customer insights with colleagues and managers
- Participate in internal training and meetings
- Liaise with Commercial Development and Innovation to meet local sales objectives
Requirements:
- Minimum of 3 years sales experience, ideally in food or beverage ingredients
- Proven track record of delivering solid sales results through effective relationship building
- Experience developing new business opportunities and value-based selling
- Experience within the food and beverage industry highly advantageous
- Previous experience with and understanding of specialty ingredients beneficial
- Knowledge of food colours and/or application experience a significant advantage
- Valid driving licence required for frequent domestic and international business travel
- Ability to communicate and coordinate activities at a cross regional and/or global level within Oterra
- Ability to drive the sales process
- Fluent in English (written and spoken)
- Fluency in Microsoft Office programs
- Fluency in Salesforce advantageous
- Growing ability to manage complex issues and work in cross-functional teams
- Collaborative, solutions-oriented approach
- Strong written and spoken communication skills
Benefits:
- Attractive compensation package
- Health Insurance
- Pension
- Life Insurance
- MyBenefit Cafeteria
- Lunch Cards
- Flexible and modern way of working
- Functional growth and learning opportunities
- International environment
- Dynamic and collaborative working environment
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