Account Manager
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Job Description
Account Manager in Thailand responsible for managing key accounts and driving growth in fragrances. Collaborate with customers and ensure compliance with industry standards and regulations.
Responsibilities:
- Grow Givaudan business with designated accounts by managing top and bottom lines.
- Cultivate and manage customer relationships within portfolio of accounts.
- Monitor customer and competitor activity and maintain customer information.
- Track Account Plans for key accounts.
- Develop and deliver internal and customer presentations.
- Identify/create opportunities for Givaudan to participate in targeted briefs.
- Identify customer requirements and follow up on customer submission.
- Transition customer projects and new wins from scale-up to production.
- Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary.
- Negotiate pricing agreements within guidelines.
- Manage credit, pricing, rebates and budget etc. for key accounts.
- Manage and resolve customer complaints and ensure prompt resolution.
- Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines.
Requirements:
- University degree (or equivalent), Chemistry or Biology preferable but not a must.
- 4-7 years of experience in sales, cosmetic and fragrance industry is a plus.
- 1+ years’ functional/technical experience in the cosmetic or homecare market is a plus.
- Verbal and written command of English and Thai.
- Ability to build and maintain effective relationships with customers.
- Project management skills.
- Competence in developing and delivering compelling presentations.
- Basic negotiation skills.
- Passion for the fragrance Industry.
Benefits:
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
- Wellness programs
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