Account Manager
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Job Description
Account Manager at Giltner Logistics managing key account relationships and coordinating daily shipment requests. Problem solving and proactive communication with clients while developing market understanding.
Responsibilities:
- Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs
- Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
- Proactively communicate any issues to the client
- Coordinate all daily shipments through phone and email
- Ensure accuracy and timeliness of billing while proactively notifying client of any changes
- Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner
Requirements:
- One to three years of industry experience
- Strong communication skills, both written and verbal
- Calm under pressure
- Superior business acumen
- Knowledgeable on relevant modes of transportation
- Team player mentality
- Strong organizational skills with attention to detail
- Ability to manage large amounts of information
Benefits:
- Medical, Dental, and Vision Insurance
- 401K
- Paid time off
- Opportunity for Professional & Personal Growth
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