Account Manager
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Job Description
Account Manager guiding client relationships, budgets, and online marketing campaigns at Etna Interactive, a medical marketing agency. Developing strategies, reporting performance, and coordinating creative and technical teams.
Responsibilities:
- Cultivate client relationships and partner with internal teams to build and present creative ideas and strategies
- Manage and guide client relationships and online marketing with a consultative approach
- Develop project scopes and marketing briefs, assist in developing strategy, secure strategy approval, and manage achievement of goals and objectives
- Manage client budgets and creative approvals
- Lead management and reporting of success metrics, internal tracking documents, and quarterly client reports
- Partner with Project Management, Marketing, Creative, Development, and other internal teams to ensure timely and accurate delivery of projects, tactics, and campaigns
- Manage and secure client approvals of scopes of work, project estimates, and invoices; update status and revise project scopes as needed
- Interpret client requests, technical requirements, and data to write effective tickets and scopes of work and communicate needs and expectations with clients
- Analyze data and account performance and report to clients monthly
- Build and present client-facing seasonal marketing plans
- Present new marketing opportunities and recommended technical upgrades to clients
- Provide day-to-day communication to clients
Requirements:
- Candidates must live in California, Colorado, Arizona, Georgia, Michigan, or Washington
- A minimum of 3-4 years of agency or client-based account management experience
- Bachelor's Degree in Marketing, Communications, Technology or related field preferred
- Demonstrated strategic, consultative, and analytical management approach with a focus on building partnerships with clients
- Ability to manage day-to-day relationships with multiple clients
- Knowledge and experience in online marketing and advertising practices
- A demonstrated commitment to high professional ethical standards
- A collaborative work style and commitment to get the job done
- Budget development and oversight experience
- Strong emotional intelligence (EQ), self-driven, and able to manage own book of business
- Strong demonstration of intellect, drive, executive presence, and sales acumen
- Excellent organization and communication skills
- Willingness to complete an at-home skills assessment if selected
- Resume and cover letter required for application
Benefits:
- Flexible and remote work culture that supports work / life balance
- Progressive paid time off system where taking vacations and time off is encouraged
- 100% employer-sponsored medical coverage for you
- A 401(K) plan with an employer matching component
- A home office set-up stipend
- Employer-sponsored long-term disability and life insurance
- Incentive-based compensation tied to achieving client targets: additional $8,000 to $14,000
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