Account Manager
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Job Description
Account Manager managing ultra-high net worth clients for aviation solutions at Premier Private Jets. Responsible for client engagement and service ensuring loyalty in a full cycle sales role.
Responsibilities:
- Identify and engage ultra-high net worth individuals through referrals, prospecting and internal lead generation
- Create and update retail trips, sending updates to clients and sharing the information internally with both Operations and Sales as necessary
- Perform and supervise the coordination of services for contracted retail trips, including communication with vendors for catering arrangements, ground transportation, and other services as required
- Provide contingency planning and detailed flight tracking
- Sourcing of aircraft options, preparing proposals and communication of options when off-fleet recoveries are warranted
- In the event of mechanical or weather delays serve as the members personal advocate communicating transparently and securing recovery aircraft with urgency
- Create a renewal strategy by monitoring member “burn rates” how fast they use their deposits and proactively initiate the replenishment process well before funds are exhausted
Requirements:
- 5+ plus years of experience selling to UHNW
- Deep understanding of part 135 regulations including crew duty rest, safety ratings. (Argus/Wyvern) various aircraft categories (Light, Mid, Super Mid, Large Cabin)
- Proven track record of making a long sale cycle (3 to 9 months) and closing deals
- CRM proficiency expert use of Salesforce, HubSpot or Pipedrive to track subtle client preferences and complex pipelines stages
- Bachelor’s Degree or equivalent experience
- Ability to manage a varied list of duties and tasks
- Available Weekends and Nights for after-hours calls
- Grow company culture, act as an ambassador of the Premier Private Jets Brand
- Excellent written and verbal communications
- Proficient in Excel, Word, CRM software
- Demonstrated ability to take initiative / self-driven
- Attention to detail, highly organized
- High degree of confidentiality and discretion
Benefits:
- Competitive salary based on experience
- Benefits include Medical, dental, vision, and life insurance
- Short-term and Long-term disability
- PTO and paid Holidays
- 401k with Company match
- Commission
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