Account Manager

Posted 2hrs ago

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Job Description

Account Manager driving technology and SaaS sales for SilverSky, a global cybersecurity company. Managing strategic customer relationships, sales growth, projects, and account performance.

Responsibilities:

  • Generate sales among client accounts, including upselling and cross-selling
  • Operate as the point of contact for assigned customers
  • Develop and maintain long-term account relationships
  • Ensure clients receive requested products and services in a timely fashion
  • Communicate client needs and demands to the company
  • Forecast and track client account metrics
  • Manage projects within client relationships while meeting client and company goals
  • Identify opportunities to grow business with existing clients
  • Coordinate with staff members working on the same account to ensure consistent service
  • Collaborate with the sales team to reach prospective clients
  • Service multiple clients concurrently and meet deadlines
  • Keep records of client transactions

Requirements:

  • Bachelor’s degree preferred, not required
  • 4+ years of technology sales experience
  • Cybersecurity experience is a plus
  • Knowledge of common information technology terms, processes, and functions
  • Experience selling and upselling SaaS solutions
  • Experience with managed service and managed security service providers required
  • Track record of consistently meeting and/or exceeding individual sales quotas
  • Must be legally authorized to work in the United States without current or future visa sponsorship