Account Manager
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Job Description
Account Manager responsible for client relationships post-sale and driving campaign success for RTB House. Engaging leading brands to ensure optimal performance and account growth.
Responsibilities:
- You will have the opportunity to work with some of the biggest US and global brands, and as the quarterback of your accounts, you will be behind the plays when it comes to account development and growth strategy.
- As the main point of contact, you will build strong relationships with clients, through regular face-to-face meetings, including communication via phone, video, and email.
- Maintain clear, concise and timely communication in regards to all customer requests.
- Be an expert on all things RTB House, maintaining in-depth knowledge of all products and services.
- Run point on ad campaign launches, guiding customers through the process while managing communication across all teams internally.
- Provide regular reporting and updates on campaign performance, including QBR presentations.
Requirements:
- 3+ years experience working in adtech or an agency role, managing online advertising campaigns for clients.
- 2+ years experience in a client-facing role.
- Bachelor’s degree.
- A passion for customer service. You have a talent for anticipating customer needs and exceeding expectations.
- A knack for multitasking and organization. You’re able to juggle everything from campaign launches to ad hoc requests across multiple clients.
- A data driven mindset. You’re comfortable organizing data in Excel and Powerpoint to present insights and recommendations to your clients.
- A positive, can-do attitude. You have a high level of motivation and are willing to learn.
- A determination and drive to succeed. You are resourceful, and have excellent analytical and problem solving skills.
Benefits:
- 100% coverage of your medical insurance premium
- Matching 401K plan
- Vacation days
- Sick days
- Office stipend
- Phone or internet stipend
- Baby cash
- Stipend for external training
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