National Account Manager, Strategic Partnerships – Licensed Coffeehouses
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Job Description
National Account Manager shaping Starbucks licensed coffeehouse partnerships. Driving new development, complex negotiations, portfolio growth, and strategic joint business plans.
Responsibilities:
- Drive strategy and growth with external and internal business partners
- Transform and shape the future of licensed coffee houses in Starbucks’ largest business segments
- Own key relationships with existing and new licensed business partners
- Operate as a general manager
- Strategically deepen and expand partnerships with key stakeholders
- Create negotiation strategies and approaches for complex partnership agreements
- Develop and deliver a robust pipeline of new coffee houses and formats
- Co-create and execute strategic joint business plans to drive growth and strategic alignment
- Support portfolio management, including renovation strategy and program integration
- Partner with Starbucks market teams on technology solutioning and cross-functional initiatives
Requirements:
- Franchise development and/or business development experience, preferably in Starbucks Licensed Stores Business Development environment (7+ years)
- Direct experience negotiating complex agreements and contracts with executives (7+ years)
- B2B sales and strategic account management experience with Fortune 500 or industry-leading companies (7+ years)
- Strong executive presence and maturity
- General management experience applying multidisciplinary business practices with internal and external teams, including marketing, strategy, finance, store development, and operations (7+ years)
- Strong strategic thinking, analytical, and problem-solving capabilities
- Expertise at simplifying complicated material and communicating concisely and effectively
- Ability to influence C-level leaders in significant investment decisions and change management
- Ability to adapt strategies and plans and thrive in an ambiguous environment
Benefits:
- Medical, dental, vision, basic and supplemental life insurance
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays
- Two personal days per year
- 401(k) retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings
- Financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- Student loan management resources
- Access to other educational opportunities
- Backup care
- DACA reimbursement
- Reasonable accommodations for applicants with disabilities
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