Senior Environmental Account Manager
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Job Description
Environmental Senior Account Manager growing SGS environmental testing services across Maine. Developing accounts, pipeline, and customer relationships for contaminated-site, water-quality, and compliance needs.
Responsibilities:
- Own profitable growth and customer relationships for SGS Environmental Services across Maine
- Develop new business, expand and retain existing accounts
- Connect customers with environmental analytical services supporting project and compliance needs
- Develop and execute territory and account plans
- Build and maintain a qualified pipeline through prospecting, customer engagement, industry relationships, trade shows, and technical seminars
- Lead discovery conversations and assess customer requirements
- Align opportunities with SGS capabilities, capacity, and service expectations
- Develop customer-specific value propositions
- Advance qualified opportunities through proposal, negotiation, and close
- Manage an existing customer portfolio and identify expansion opportunities
- Serve as the customer advocate within SGS
- Partner with Client Services, laboratory operations, technical experts, and other SGS business lines
- Coordinate solutions and deliver effective contract handoffs
- Maintain account, activity, opportunity, next-step, and forecast information in the CRM
- Report progress against agreed performance measures
- Provide market and customer insights for commercial plans, budgets, forecasts, sales materials, and service-development priorities
- Represent SGS professionally and ethically in the marketplace
- Strengthen selling skills, industry knowledge, and environmental services expertise
Requirements:
- Candidates must reside in Massachusetts or New Hampshire
- Bachelor’s degree in chemistry, biology, environmental science, or a related field
- At least five years of experience in technical sales, project management, customer service, or a related customer-facing role
- Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities
- Strong written and verbal communication skills
- Ability to collaborate effectively with customers and cross-functional teams
- Self-directed work style and sound commercial judgment
- Ability to prioritize resources and manage multiple opportunities
- Strong critical-thinking and quantitative skills
- Ability to assess customer requirements, solve problems, and interpret business information
- Advanced English-language proficiency
- Proficiency in Microsoft Word, Excel, and Outlook
- Preferred: at least five years of experience in the environmental industry, including environmental analytical testing or related services
- Must be able to perform each essential duty satisfactorily with or without reasonable accommodations
Benefits:
- Eligibility to participate in the Company’s benefit programs beginning on the first day of the month coinciding with or following the hire date
- Immediate eligibility to participate in the Company’s 401(k) Retirement Plan
- Paid vacation
- Four (4) floating holidays annually
- Seven (7) paid company-observed holidays
- Sick time accrual
- EHS Sales commission plan eligibility
- Reasonable accommodations available during each stage of the recruitment process
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