Vaccines Account Manager
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Job Description
GSK Vaccine Account Manager managing strategic healthcare accounts and vaccine access. Driving portfolio growth through contracting, clinical education, and cross-functional field collaboration.
Responsibilities:
- Own B2B customer relationships across large and complex healthcare delivery networks
- Serve as primary liaison with major healthcare customers and engage clinical and non-clinical C/D-level stakeholders
- Understand customer needs and priorities and deliver customized value propositions
- Build partnerships with health systems, public awardees, FQHCs and key decision-makers
- Identify customer objectives and develop customer-specific and area business plans
- Navigate organizational structures to advance vaccine access, formulary status, policies, protocols, stocking and pull-through
- Work with public-sector decision-makers on immunization efforts and local policy shifts
- Manage key accounts through business reviews, contract performance discussions, educational programs, customer meetings and medical conferences
- Achieve customer-specific volume, immunization-rate, market-share and annual sales targets
- Define objectives and GSOs with success KPIs
- Support contracting processes with Contracting Specialists
- Execute consultative selling processes to position vaccines as a leading intervention
- Coordinate VBU needs and organizational support with Sales leadership and local Sales teams
- Support vaccination programs across channels, including retail pharmacy referrals, adjudication support and digital platforms
- Partner with Contracting Specialists, OPAS/HSDs, Medical Affairs, Marketing and Market Access
- Provide evidence-based clinical education on vaccine efficacy, safety profiles and administration protocols
- Stay current with CDC guidelines, medical-society recommendations and health-quality metrics
- Analyze account performance, market trends, competitive activity and formulary landscapes
- Provide market feedback on product positioning and pricing
- Maintain customer interaction and activity records in CRM systems
- Complete required training, certifications and compliance modules
- Ensure promotional activities comply with pharmaceutical regulations and company policies
Requirements:
- Bachelor’s Degree from an accredited institution
- Previous vaccines sales experience
- Combined minimum of 5 years of Pharmaceutical Sales, Pharmaceutical Marketing, Payer and/or Business Development Experience
- Valid driver’s license
- Ability to travel up to 40%, based on specific district size
- Deep knowledge of contracting in the healthcare industry
- Expertise in the vaccines marketplace, GSK and competitive portfolios and customers
- Deep knowledge of Health Systems business models, organizational structures, stakeholder roles and decision-making processes
- Experience calling on C/D-level stakeholders within large, complex healthcare delivery networks
- Experience with lateral leadership in a highly matrixed organization
- Advanced business acumen and analytical skills
- Strong communication, presentation and influencing skills
- Ability to translate strategy into local business and strategic account plans
- Ability to influence Sales leaders and representatives to mobilize action plans
- Ability to complete required training programs, certifications and compliance modules
- Ability to comply with pharmaceutical regulations and company policies
Benefits:
- Annual bonus
- Eligibility to participate in share-based long-term incentive program
- Health care and other insurance benefits for employee and family
- Retirement benefits
- Paid holidays
- Vacation
- Paid caregiver/parental and medical leave
- Accommodation or other assistance to apply, if required
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