Strategic Account Manager
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Job Description
Strategic Account Manager driving Shield cancer-screening adoption across Illinois health systems for Guardant Health. Leading executive relationships, strategic launches, partnerships, and territory growth.
Responsibilities:
- Develop and execute territory business plans aligned with brand strategy
- Build and maintain relationships with C-suite executives, clinical leaders, and administrative stakeholders
- Lead cross-functional initiatives for product launch, integration, and pull-through in assigned accounts
- Identify market opportunities, monitor competitive activity, and provide actionable insights to leadership
- Develop strategic partnerships to maximize Shield adoption and long-term account retention
- Achieve or exceed territory sales quota and Shield adoption targets across designated IDNs and Health Systems
- Mentor and support onboarding of new account managers and sales specialists
- Collaborate with medical affairs, sales, managed care, and market access teams
- Represent Guardant Health’s mission, culture, and values to stakeholders
- Adhere to Compliance, Regulatory, and Quality Management System policies
- Travel up to 50% within the territory, with occasional regional or national meetings
- Report competitive intelligence and market insights accurately and promptly
Requirements:
- 5+ years in strategic account management within diagnostics, vaccines, or biopharma
- Proven track record of exceeding sales goals
- Established relationships with key decision-makers in large Health Systems and IDNs (preferred)
- Demonstrated success launching new products, including system-level approval, integration, and pull-through
- Experience delivering measurable revenue growth and account penetration in competitive markets
- Deep understanding of healthcare ecosystems and influencing system strategy
- Skilled in consultative, executive-level selling, negotiation, and objection handling
- Proven ability to influence strategic decisions and lead complex projects without direct authority
- Strong cross-functional collaboration skills and ability to manage multiple stakeholders
- Highly organized, proactive communicator with advanced project management capabilities
- Proficiency with Microsoft Office (Excel, PowerPoint) and CRM tools (Salesforce.com preferred)
- Ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements
- Bachelor’s degree in Life Sciences, Biology, Business, Marketing, or related field (preferred)
- Must meet all applicable customer access requirements
- Background screening including criminal history is required
Benefits:
- Hybrid work model with defined in-person collaboration days and work-from-home days for eligible onsite employees
- Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs
- Equal opportunity employment
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