Account Manager V
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Job Description
Account Manager responsible for client relationships and customer satisfaction. Handling complaints, collaborating with teams, and improving overall customer experience.
Responsibilities:
- Communicating with clients by phone, through email and face-to-face
- Building strong client relationships
- Collaborating with various internal departments
- Resolving complaints
- Acting as the client’s representative
- Collecting and analyzing data concerning consumer behavior
Requirements:
- flexible enough to handle a variety of duties
- good communication skills
- ability to build strong client relationships
- experience in resolving complaints
- experience in data collection and analysis
- ability to improve customer experience
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