Account Manager
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Job Description
Account Manager selling Trane Technologies climate-service contracts, repairs, automation, rentals, and equipment solutions. Managing customer accounts and expanding service sales across Colombia, Panama, and the Dominican Republic.
Responsibilities:
- Promote and sell service contracts, repairs, maintenance, automation systems, equipment rentals, and related legal contracts or documentation
- Conduct meetings with new and existing customers to sell high-margin services
- Complete sales-related administrative procedures
- Promote new and renewed service contracts
- Sell digital services, rentals, major repairs, and corrective, preventive, and predictive maintenance
- Work with commercial channels and corporate accounts to promote equipment replacement and new equipment
- Promote automation systems and coordinate with BAS2Service to evaluate installations and achieve energy savings
- Conduct technical and commercial customer visits to assess needs and offer appropriate solutions
- Identify and acquire potential new customers from the installed equipment base
- Coordinate with National Service Accounts and share project information with the National Service Sales Engineer
- Maintain opportunity information in Salesforce to ensure traceability of projects, contracts, and quotations
- Develop and execute sales strategies to expand service market penetration and the installed base
- Convert extended-warranty, IWSA, and junior-policy customers into service contracts
- Prepare and present commercial proposals that cover both financial and technical aspects
- Manage service customer accounts, ensure customer satisfaction, and provide suitable portfolio solutions
- Perform commercial follow-up and identify pull-through opportunities with existing customers
- Communicate with service-team members and other departments to define and execute joint plans and strategies
- Develop rental project solutions and applications
Requirements:
- Degree in Mechanical, Electrical, Industrial Engineering, or a related field
- Minimum 5 years of experience selling capital goods, heavy machinery service contracts, electrical substations, elevators, or similar products
- Intermediate to advanced English proficiency
- Experience selling intangible products and services
- Advanced sales techniques and methodologies
- Willingness and availability to travel
Benefits:
- Competitive compensation
- Comprehensive benefits and programs
- Inclusive culture
- Benefits to support you and your family
- Limitless opportunities for growth
- Flexibility to help you balance life’s demands
- Reasonable accommodations for candidates and employees who may need assistance due to disability or impairment
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