Administrative Assistant
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Job Description
Administrative Assistant supporting construction and remodeling projects remotely. Managing leads, CRM records, suppliers, materials, invoices, documentation, and customer communications.
Responsibilities:
- Provide administrative support for construction and/or remodeling projects
- Manage data entry, customer databases, and organize files
- Perform internet research on materials, suppliers, and construction-related topics
- Handle email and calendar management
- Transcribe field notes and ensure accurate documentation
- Qualify potential leads over the phone and gather necessary information
- Schedule meetings with leads and update CRM with lead/deal information
- Offer customer support and handle phone calls as needed
- Coordinate supplier communication, manage material orders, and schedule deliveries
- Oversee change order requests and track related invoices
- Track project expenses and assist with purchase order invoicing
- Manage COIs and project warranties, ensuring proper documentation and follow-up
Requirements:
- Excellent written and verbal communication skills
- Prior experience in an administrative role, ideally within the remodeling or construction industry
- Knowledge of construction terminology
- Strong organizational skills and keen attention to detail
- Proficiency in managing emails, calendars, and customer databases
- Experience with supplier coordination, material ordering, and delivery scheduling
- Familiarity with tracking project expenses, invoices, and managing change orders
- Ability to handle customer support calls and qualify leads over the phone
- Experience using CRM tools to manage and update lead/deal information
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